Jess Hunter in

Jess Hunter

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Head of Operations at Octopus Energy
📍 London, England, United Kingdom

Jess Hunter is the Head of Operations at Octopus Energy, where she has worked for nearly seven years. She leads the Social Media Operations team, focusing on fast and effective customer service. She holds a Bachelors Degree from Nottingham Business School.

Jess shows a keen interest in the companys international growth, expressing excitement for its expansion into Spain. She appears to follow current events, with interests in BBC News and the Financial Times, and is proud to be part of the Octopus Energy team.

At one point in her career at Octopus, she held the unique title of "Chief Fluffy Octopus Wrangler. "

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Experience
10 Years
Current Role
Head of Operations
Job Level
Mid-senior
Location
London, England, United Kingdom
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Jess cares about

Customer Experience
Her team handles thousands of customer queries weekly, with a focus on taking ownership and fixing issues quickly.
Social Media Operations
She leads the Social Media Operations team, indicating this is her core professional focus and area of expertise.
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Career

Work history

1-2026
Head of Operations
Octopus Energy
1-2025 - 2-2026
Senior Operations Manager
Octopus Energy
4-2021 - 12-2024
Product and Marketing Manager
Octopus Energy
8-2020 - 3-2021
Junior Product and Marketing Manager
Octopus Energy
1-2020 - 7-2020
Marketing Executive
Octopus Energy
In the press

Media appearances

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Education
2015 - 2019
Bachelor's Degree
Nottingham Business School, Nottingham Trent University
2013 - 2015
Education details unavailable
Queen Elizabeth Sixth Form College
2010 - 2013
Education details unavailable
Barnard Castle School
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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