Jesse Lima in

Jesse Lima

Trailblazer · DISC type ID
Sr. Manager, Customer Care Transformation at ezCater
📍 Portland, Maine, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
9 Years
Current Role
Sr. Manager, Customer Care Transformation
Job Level
Middle
Location
Portland, Maine, United States
Personality Overview

How Jesse shows up

Charismatic
Values Relationships
Achievement-Oriented

They are charming and have the ability to align others behind their decisions. They are more likely to be open to unproven but exciting technologies. They will bat for you if they come to believe in you.

Priorities

Topics Jesse cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

8-2025
Sr. Manager, Customer Care Transformation
ezCater
9-2023 - 8-2025
Program Manager, Customer Care
ezCater
11-2022 - 9-2023
Program Manager, Catering Partner Delivery
ezCater
2-2022 - 12-2022
Activation Manager
BlueTriton Brands
4-2021 - 2-2022
Manager, Customer Communications
BlueTriton Brands
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
Bachelor of Business Administration (B.B.A.)
Bryant University
Social presence
in
Behavioral profile

DISC profile (public)

I

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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