Jessica Amarello

Examiner
DISC Type : cs

Associate Director, Commercial Training- Market Access & Patient Services at Agios Pharmaceuticals

Cambridge, Massachusetts, United States

Overview

Jessica is a patient support services professional with over 26 years of experience, specializing in rare diseases. She is the Associate Director of Commercial Training for Market Access & Patient Services at Agios Pharmaceuticals, following a long tenure at Sanofi. She holds a Bachelor of Social Work from Rhode Island College.

Outside of her professional life, Jessica is passionate about leveraging her personal interests to support causes she cares about. She is a member of "The Theratones," a musical group that actively supports the rare disease community, combining her interests with advocacy.

Jessica is part of a band called The Theratones, which supports the rare disease community through music.

Personality Overview

Process Oriented

Overcautious

Late Adopter

Being observant comes to them naturally.  The only way to convince them is by showing them examples and ample proof. They do not like taking risks at all and go for proven options in the end.

Topics They Care About

Patient Support Services
Has over 26 years of experience leading and training teams in this area, specializing in rare diseases.
Commercial Training
Her current role focuses on building impactful training programs for market access and patient services teams at Agios Pharmaceuticals.
Rare Disease Advocacy
Her career has been dedicated to this field, and she personally supports the community through her musical group, The Theratones.

Media Appearances

Jessica has no verified media appearances

Work History

6-2025
Associate Director, Commercial Training- Market Access & Patient Services at Agios Pharmaceuticals
10-2022 - 6-2025
Sr. Director, Patient Support Services Training at Sanofi
2-2019 - 10-2022
Director of Training- Rare Disease-Patient Support Services at Sanofi
5-2015 - 1-2019
Associate Director of Training & Commercial Effectiveness at Sanofi
1-1994 - 1-1998
Crisis Case Manager; Social Worker at Old Colony Elderly Services

Education

1991 - 1994
Bachelor of Social Work from Rhode Island College

More Information

Social Presence :

Prographics :

Exp : 14 Location : Cambridge, Massachusetts, United States Job Level : Mid-senior Designation : Associate Director, Commercial Training- Market Access & Patient Services at Agios Pharmaceuticals
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Insights For Selling To Jessica

During A Call Or A Meeting

DO's

  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Be firm in your communication and stay in control

DONT's

  • Don't push them too hard to make fast decisions, give them time
  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Avoid getting into storytelling mode, especially when they ask specific questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jessica is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Jessica

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Jessica move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Jessica take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Jessica

Personality Compatibility


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