Jessica Arteaga in

Jessica Arteaga

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Senior Director, Customer Engagement Platforms at Vertex Pharmaceuticals
📍 Boston, Massachusetts, United States

Jessica is the Senior Director of Customer Engagement Platforms at Vertex Pharmaceuticals, specializing in marketing technology. With an MBA and a background at Salesforce and Oracle, she excels at creating data-driven strategies. Colleagues describe her as technically competent, knowledgeable, and exceptionally helpful.

She has significant international experience, having spent three months in Milan, Italy, working on a complex digital transformation project.

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Experience
22 Years
Current Role
Senior Director, Customer Engagement Platforms
Job Level
Senior
Location
Boston, Massachusetts, United States
Personality Overview

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Priorities

Topics Jessica cares about

Customer Engagement
Her current role as Senior Director of Customer Engagement Platforms and recent hiring efforts show a deep focus on shaping customer interaction technology.
Marketing Technology
With nearly two decades in the field, her entire career has been focused on building and executing MarTech programs for diverse organizations.
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Career

Work history

8-2025
Senior Director, Customer Engagement Platforms
Vertex Pharmaceuticals
5-2023 - 8-2025
Director, Marketing Technologies
Vertex Pharmaceuticals
2-2022 - 5-2023
Lead Solution Engineer
Salesforce
1-2021 - 2-2022
Senior Solution Engineer
Salesforce
3-2019 - 1-2021
Solution Engineer, CX Strategic Accounts
Oracle
In the press

Media appearances

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Education
2003 - 2008
B.A.
California State University, Northridge
2017 - 2024
Master of Business Administration - MBA
West Texas A&M University College of Business
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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