Jessica (Lynch) Jolley

Enthusiast
DISC Type : i

Head of Global Talent and People Programs at Pendo.io

Raleigh-Durham-Chapel Hill Area, United States

Overview

Jessica Jolley is the Head of Global Talent and People Programs at Pendo. io, where she shapes talent strategy in a high-growth SaaS environment. A graduate of Carnegie Mellon University, she leverages AI and data to enhance leadership and scale culture. Colleagues have described her as trustworthy, diplomatic, and compassionate.

Outside of her corporate role, Jessica is deeply committed to social impact. She co-founded Generation Titans, a social impact consultancy that has served clients like the NBA and Ben & Jerry’s. Her work focuses on creating economic opportunities for underrepresented communities.

Jessica co-founded and launched JoinReunion. com, a crowdfunding marketplace specifically designed to support underrepresented entrepreneurs.

Personality Overview

Amiable & Agreeable

Consensus Focused

Optimistic

They agree with others often, so exercise caution when relying on their word.  They are more about building relationships than just cutting deals. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

AI in Leadership
Jessica is actively implementing AI-based coaching tools at Pendo and recently completed a Duke certification in leading organizational transformation in the AI era.
Social Entrepreneurship
She co-founded the social impact consultancy Generation Titans and launched a crowdfunding platform to support underrepresented entrepreneurs, demonstrating a passion for mission-driven business.
Scaling Company Culture
Her work at Pendo focuses on building the infrastructure and people programs needed to power sustainable growth in a rapidly expanding, global tech company.

Media Appearances

Jessica has no verified media appearances

Work History

5-2024
Head of Global Talent and People Programs at Pendo.io
11-2022 - 5-2024
Senior Director, People Programs and DEI at Pendo.io
11-2020 - 11-2022
Director of Diversity, Equity and Inclusion at Pendo.io
11-2018 - 11-2020
Managing Partner at Generation Titans
9-2018 - 11-2020
Founder and Advisory Board Member (www.joinreunion.com) at REUNION

Education

Master of Science from Carnegie Mellon University
Bachelor of Arts (B.A.) from The University of North Carolina at Chapel Hill

More Information

Social Presence :

Prographics :

Exp : 13 Location : Raleigh-Durham-Chapel Hill Area, United States Job Level : Mid-senior Designation : Head of Global Talent and People Programs at Pendo.io
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Insights For Selling To Jessica (Lynch)

During A Call Or A Meeting

DO's

  • Refer to interesting customer testimonials and stress on great customer experience
  • Ask them how their day is going or exchange some other pleasantries
  • Give them the opportunity to lead the conversation where possible

DONT's

  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t be excessively objective, be like a storyteller with them
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jessica (Lynch) is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Jessica (Lynch)

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Jessica (Lynch) move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Jessica (Lynch) take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Jessica (Lynch)

Personality Compatibility


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