Jessica Zadd

Trailblazer
DISC Type : DI

Senior IT Manager PLM/Specifications at The J.M. Smucker Co.

Greater Cleveland, United States

Overview

Jessica is a Senior IT Manager at The J. M. Smucker Co. with over thirteen years of experience in project management, Agile transformation, and business process improvement. She specializes in PLM/Specifications and has a background in managing budgets up to $5MM. She holds a Bachelor of Business Administration from Kent State University.

She successfully led the complex project of merging nine different CRM systems into a single Salesforce. com implementation during her time at Sherwin-Williams.

Personality Overview

Friendly But Fast

Informal

Values Relationships

A combination of speed and relationship gets the best response from them.  If they come to believe in your value proposition, they will be your champion. They are more likely to accept new and exciting technologies.

Topics They Care About

PLM & SaaS Solutions
Her current role is Senior IT Manager for PLM/Specifications, and she hires developers with experience in SaaS implementations and tools like Oracle P4P.
Agile Transformation
Her experience includes coaching Scrum teams, facilitating agile ceremonies, and applying both Agile and Waterfall methodologies in her projects.
Servant Leadership
Emphasizes a leadership style focused on cultivating a team culture of belonging, trust, and transparency, enabling her team to learn and grow.

Media Appearances

Jessica has no verified media appearances

Work History

2-2024
Senior IT Manager PLM/Specifications at The J.M. Smucker Co.
6-2023 - 3-2024
Senior Manager IS Commercial Operations at The J.M. Smucker Co.
7-2022 - 6-2023
IT Project Manager at The J.M. Smucker Co.
11-2017 - 3-2019
IT Manager at MTD Products
1-2017 - 11-2017
Sr IT Scrum Master/ Sr Project Manager at Sherwin-Williams

Education

2008 - 2012
Bachelor of Business Administration (B.B.A.) from Kent State University

More Information

Social Presence :

Prographics :

Exp : 10 Location : Greater Cleveland, United States Job Level : Middle Designation : Senior IT Manager PLM/Specifications at The J.M. Smucker Co.
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Insights For Selling To Jessica

During A Call Or A Meeting

DO's

  • Ask them for a lunch or coffee once some rapport has been established
  • Help them visualize the impact of their decision
  • Build a trustworthy relationship while keeping the product center-stage

DONT's

  • Don't make any commitments that you might not be able to fulfill
  • Don’t force involvement of other stakeholders unless it is critical
  • Don’t hesitate from asking questions or pushing them, but take a friendly approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jessica is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Jessica

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Jessica move?

  • If you earn their trust and they develop faith in the product, they can make decisions quickly.
  • Can Jessica take some risk or not?

  • If necessary, they will be ready to take risks.

You And Jessica

Personality Compatibility


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