Jim Mitilier in

Jim Mitilier

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Associate Vice President - IT at Hyatt
📍 Omaha, Nebraska, United States

Jim Mitilier is a veteran IT professional with over 20 years of experience, currently serving as Associate Vice President of IT at Hyatt Hotels. He oversees all IT infrastructure for the Global Contact Centers, managing engineering, telecommunications, and support teams. He holds both a B. S. and an M. S. from Bellevue University.

Based in the Omaha, Nebraska area, Jim shows a keen interest in his local community. He actively supports local non-profits, such as Completely KIDS, an organization focused on empowering children and families.

He has spent his entire 20-year career progressing through multiple roles within the same company, Hyatt Hotels Corporation.

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Experience
33 Years
Current Role
Associate Vice President - IT
Job Level
Senior
Location
Omaha, Nebraska, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Jim cares about

Contact Center Tech
Leads all IT operations for Hyatt's Global Contact Centers, including voice, email, and chat communication channels, virtualization, and cloud management.
IT Infrastructure
His role includes executive oversight of compute, operating systems, storage, and all client hardware for Hyatt's contact centers.
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Career

Work history

12-2024
Associate Vice President - IT
Hyatt
9-2018 - 11-2024
Director, Contact Center Information Technology, Global Contact Centers - Hyatt Hotels Corporation.
Hyatt
11-2010 - 9-2018
Assistant Director, Contact Center Information Technology
Hyatt
10-2002 - 12-2010
Manager of Information Technology
Hyatt Hotels & Resorts - Omaha Reservation Center
4-2001 - 9-2002
LAN Administrator
Hyatt Hotels & Resorts - Omaha Reservation Center
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2005 - 2008
M.S.
Bellevue University
2002 - 2004
B.S.
Bellevue University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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