Joanna Kelly in

Joanna Kelly

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Marketing Director at SYFA
📍 United Kingdom

Joanna is a commercially astute leader with 20 years of experience in e-commerce, digital marketing, and customer experience, specializing in driving high-scale revenue growth for large P&Ls. A graduate of the University of Gloucestershire, colleagues describe her as a creative thinker, technically capable, and a great organizer.

Outside of her corporate roles, Joanna has an entrepreneurial spirit, having founded a business to create a digital wellbeing platform for spiritual seekers and conscious creators. She is a proud supporter of her familys artistic achievements, particularly in independent film, and is passionate about personal and spiritual growth.

Her sister co-wrote a short film that was considered for an Academy Award.

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Experience
10 Years
Current Role
Marketing Director
Job Level
Mid-senior
Location
United Kingdom
Personality Overview

How Joanna shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Joanna cares about

Ecommerce Growth
Her experience includes owning P&Ls over £40M and executing strategies to deliver significant revenue and profit growth in e-commerce.
Customer Satisfaction
She has led global customer satisfaction and NPS programs, demonstrating a core focus on optimizing the customer experience for major retail brands.
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Career

Work history

7-2024
Marketing Director
SYFA
1-2022 - 6-2024
Marketing & Ecommerce Consultant
Self-employed
11-2020 - 12-2021
Marketing & Ecommerce Director
Amplify
11-2019 - 10-2020
Founder
New Earth Enterprises Ltd
5-2017 - 10-2019
Global Customer Satisfaction Director
Aptos Retail
In the press

Media appearances

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Education
1997 - 2001
BA Hons
University of Gloucestershire
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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