Joanne Zhang in

Joanne Zhang

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Group Risk Director and DPO at Smart Pension
📍 London, England, United Kingdom

Joanne is the Group Risk Director and Data Protection Officer at Smart Pension, with over 15 years of experience in risk management for international banks. A qualified accountant and law graduate from City, University of London, she has deep expertise in designing risk frameworks, managing regulatory change, and policy governance.

Passionate about laws social impact, Joanne serves as a trustee for a charity supporting adults with mental health needs. In her leisure time, she enjoys active pursuits such as scuba diving, yoga, and tennis, showcasing a well-rounded and engaged lifestyle outside of her professional commitments.

Unique fact: Joanne is a member of The Honourable Society of Lincolns Inn, one of the four prestigious Inns of Court for barristers.

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Experience
19 Years
Current Role
Group Risk Director and DPO
Job Level
Mid-senior
Location
London, England, United Kingdom
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Joanne cares about

Risk & Compliance
Her entire career is focused on governance, risk, and compliance, including leading Smart Pension's efforts to obtain a SOC 2 report.
Data Privacy
As the official Data Protection Officer (DPO) for Smart Pension, she is the key person responsible for data privacy and protection strategy.
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Career

Work history

8-2022
Group Risk Director and DPO
Smart Pension
1-2022 - 7-2022
Risk and Control Framework Consultant
Daiwa Capital Markets Europe Ltd
10-2021 - 12-2021
Legal Entity Risk and Control Officer
BNY Mellon
7-2018 - 8-2021
Head Of Governance & Controls
FBN Bank (UK) Limited
6-2017 - 12-2017
Project Manager
Big 4 firm
In the press

Media appearances

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Education
2018 - 2020
BPTC
City St George’s, University of London
2018 - 2020
Master of Laws - LLM
City St George’s, University of London
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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