Jocelynn Hartwig

Initiator
DISC Type : Di

Director, Solution Engineering — Federal Workforce AI at Microsoft

Fort Wayne, Indiana, United States

Overview

Jocelynn Hartwig is a Director of AI Solution Engineering at Microsoft, where she leads a team focused on applying agentic AI technology to support US Federal Government missions. A graduate of Ball State University, her career uniquely transitioned from logistics and supply chain into technology after she taught herself to code.

She is the President and Co-Founder of Marginal Entropy, a non-profit dedicated to making STEAM careers more accessible for underrepresented communities. Outside of work, her interests include Pilates, video games, hiking, reading, and learning about space. She is also a self-described foodie and an occasional musician and golfer.

Interesting fact: Jocelynn is a certified Minecraft Teacher and uses the game as a tool to teach logic and coding through her non-profit.

Personality Overview

Confident

Impact-Oriented

Conviction Driven

They don’t mind taking a stand if they believe in something.  They usually prefer to drive the conversation. They respond well to objective pitches but also attach some value to relationships.

Topics They Care About

Agentic AI
Leads a team at Microsoft developing agentic AI workflows and solutions for federal customers, a core focus of her professional work.
STEAM Education Equity
As the founder of the non-profit Marginal Entropy, she is passionate about lowering barriers to entry in technology for underrepresented communities.
Minecraft for Education
As a certified Minecraft Educator, she uses the platform to teach coding and computer science concepts to students through her non-profit.

Media Appearances

Jocelynn has no verified media appearances

Work History

11-2025
Director, Solution Engineering — Federal Workforce AI at Microsoft
7-2025 - 11-2025
Senior Cloud & AI Platform Solution Engineer at Microsoft
7-2024 - 7-2025
Senior Data and AI Technical Specialist at Microsoft
9-2023 - 7-2024
Lead Consultant, AI Architect, Associate Xpert at Excella
2-2023 - 9-2023
Senior Consultant, Associate Solutions Architect at Excella

Education

Bachelor of Science - BS from Ball State University

More Information

Social Presence :

Prographics :

Exp : 9 Location : Fort Wayne, Indiana, United States Job Level : Mid-senior Designation : Director, Solution Engineering — Federal Workforce AI at Microsoft
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Insights For Selling To Jocelynn

During A Call Or A Meeting

DO's

  • Get them to a point where they are ready to bat for your product internally
  • Look like someone who is on top of their game
  • Focus on the big picture and the strategic value of your product

DONT's

  • Don’t be very informal even if they are being so themselves
  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don’t keep repeating the same information, it could make them impatient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jocelynn is

  • Confidence in the product’s value is critical, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Jocelynn

  • They will not hesitate to say no if they do not develop conviction.

Insights For Deal Planning

    How fast (or slow) will Jocelynn move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Jocelynn take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Jocelynn

Personality Compatibility


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