Joe Brown

Enthusiast
DISC Type : i

Customer Service Manager at 100Green

United Kingdom

Overview

A Fashion Design and Business graduate from the University of Hertfordshire, this individual blends creative expertise with strong business management skills. They have held management positions in customer service and hospitality at companies like 100Green and Innventure Ltd, complemented by design experience at Skinnydip London.

Deeply invested in artistic and entrepreneurial fields, they are passionate about community engagement. Their commitment is highlighted by extensive volunteering across multiple disciplines. They actively participate in industry events like Graduate Fashion Week to connect with peers and promote their work.

This individual received the Rotary Club of Hertford Award for their help and support to the local community through volunteering.

Personality Overview

Amiable & Agreeable

Story Driven

Consensus Focused

They prefer to build relationships rather than staying totally transactional.  They tend to be agreeable by nature, so take their promises with a pinch of salt.
 Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Fashion Business
Possesses a BA in Fashion Design and Fashion Business, with hands-on experience as a Wholesale Design Assistant at Skinnydip London.
Customer Experience
Developed skills as a Customer Service Manager for a green energy company and as a Deputy Manager in hospitality, focusing on guest relations.
Community Volunteering
Recognized with an award from the Rotary Club of Hertford for providing significant help and support to the local community through volunteering efforts.

Media Appearances

Joe has no verified media appearances

Work History

7-2023
Customer Service Manager at 100Green
6-2023 - 7-2023
Wholesale Design Assitant at Skinnydip London
8-2022 - 1-2023
Deputy Manager at Innventure Ltd
1-2021 - 8-2022
Deputy Manager at Greene King
1-2018 - 2-2021
Street Vendor at Clover Eggs

Education

9-2020 - 9-2023
Bachelor of Arts - BA from University of Hertfordshire
A-Levels from The Sele School

More Information

Social Presence :

Prographics :

Exp : 8 Location : United Kingdom Job Level : Middle Designation : Customer Service Manager at 100Green
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Insights For Selling To Joe

During A Call Or A Meeting

DO's

  • Maintain high, positive energy and convey confidence
  • Give them the opportunity to lead the conversation where possible
  • Speak from experience about success that the product has seen with other customers

DONT's

  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t be too formal with them, they trust informality more
  • Don’t be excessively objective, be like a storyteller with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Joe is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Joe

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Joe move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Joe take some risk or not?

  • They can take some low-probability risks if needed.

You And Joe

Personality Compatibility


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