Joe Cozza

Examiner
DISC Type : sc

Senior Manager- Digital CX Insights at United Airlines

Downers Grove, Illinois, United States

Overview

Joe has no verified overview

Personality Overview

Process Oriented

Late Adopter

Unexpressive

Being observant comes to them naturally.  They do not like taking risks at all and go for proven options in the end. They are heavily focused on quality and prefer doing things the right way, even if it takes time.

Topics They Care About

Joe has no verified topics they care about

Media Appearances

Joe has no verified media appearances

Work History

10-2022
Senior Manager- Digital CX Insights at United Airlines
3-2019 - 10-2022
Manager- Digital Data Insights at United Airlines
7-2017 - 3-2019
Senior Commercial Analyst at United Airlines
11-2015 - 6-2017
Senior Analyst- Research and Consulting at TransUnion
3-2014 - 11-2015
Senior Analyst- Data Performance at TransUnion

Education

2007 - 2011
Bachelor's of Science from Illinois State University

More Information

Social Presence :

Prographics :

Exp : 14 Location : Downers Grove, Illinois, United States Job Level : Middle Designation : Senior Manager- Digital CX Insights at United Airlines
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Insights For Selling To Joe

During A Call Or A Meeting

DO's

  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Be firm in your communication and stay in control
  • Ask them which other stakeholders would be important for this purchase decision

DONT's

  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't rely on relationship building even if they act pleasantly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Joe is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Joe

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Joe move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Joe take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Joe

Personality Compatibility


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