Joe Rizzo

Critic
DISC Type : C

Director Product Recall Solutions at Sedgwick

Greater Boston, United States

Overview

Joe is the Director of Product Recall Solutions at Sedgwick, with deep expertise in brand protection and product safety from senior risk management roles at Samsung and Stericycle. He holds a Bachelor of Science from Suffolk University and a specialized certificate in the Pharmaceutical Supply Chain, highlighting his industry-specific knowledge.

He has noted that while product recalls have fallen to a three-year low, the civil penalties tied to safety breaches are on track to reach record highs.

Personality Overview

Precise

Critic

Negotiator

They like to do things independently and don’t look for support from others.  Unless the value is proven by data, they are unlikely to value fancy features. It is very likely that they will negotiate pricing or other important terms.

Topics They Care About

Product Recall Trends
He actively analyzes and shares insights from the U. S. Recall Index, focusing on the intensifying risks for manufacturers despite fewer recalls.
Brand Protection
His career is focused on brand protection services, from his time as a Senior Strategist at Stericycle to his current directorship at Sedgwick.
Regulatory Compliance
Emphasizes the demanding regulatory climate and the rising tide of civil penalties, indicating a focus on compliance and risk mitigation for businesses.

Media Appearances

Sedgwick Brand Protection U.S. Recall Index Webinar Edition – Featuring Joe Rizzo, Director of Product Recall Solutions. Featured in YouTube

See Now

Work History

5-2025
Director Product Recall Solutions at Sedgwick
10-2020 - 5-2025
Sr. Risk Manager - Product Safety and Recall Lead at Samsung Electronics America
2-2019 - 9-2020
Risk Manager N. America - Governance and Planning - Customer Care at Samsung Electronics America
1-2014 - 2-2019
Senior Strategist - Product Recall & Brand Protection at Stericycle

Education

Bachelor of Science - (BS) from Suffolk University
Pharmaceutical Supply Chain Certificate from Schulich School of Business - York University

More Information

Social Presence :

Prographics :

Exp : 11 Location : Greater Boston, United States Job Level : Mid-senior Designation : Director Product Recall Solutions at Sedgwick
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Insights For Selling To Joe

During A Call Or A Meeting

DO's

  • Tell them what ROI they can expect
  • Be ready for penetrating questions and critical examination of your pitch
  • Keep some extra margin while sharing pricing, they are likely to negotiate later

DONT's

  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Don’t rush them till they have clearly gotten all the necessary information
  • Don’t try too hard to build a relationship with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Joe is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Joe

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Joe move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Joe take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Joe

Personality Compatibility


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