Joe Smarro

Observer
DISC Type : ci

Chief Executive Officer at SolutionPoint +, LLC

San Antonio, Texas, United States

Overview

Joe Smarro is the CEO of SolutionPoint+, a firm providing mental health, de-escalation, and wellness training. He is a decorated U. S. Marine combat veteran and served for 15 years with the San Antonio Police Department, where he was a pioneering member of its Mental Health Unit. People who have worked with him describe him as transformative and an industry authority.

Joes core mission is to eradicate suicide among first responders and military personnel by promoting mental wellness. He is a keynote speaker, a podcast host, and the bestselling author of "Unarmed, " which focuses on de-escalation and compassion. When not working, he can likely be found on a golf course.

He is the subject of the Emmy Award-winning HBO documentary "Ernie & Joe: Crisis Cops" and delivered a TEDx talk titled "I See You. "

Personality Overview

Assertive

Example Seeker

Value Driven

They are generally good communicators and can be hard to convince.  They often ask many questions and rely heavily on information and documentation. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Mental Health Advocacy
His primary mission is eradicating suicide among first responders and veterans through his company SolutionPoint+, speaking engagements, and his podcast "Truly Mental. "
De-escalation & CIT
As an expert in Crisis Intervention Team (CIT) training, he authored the bestselling book "Unarmed" and provides training to law enforcement and other organizations.
Veteran Support
As a decorated Marine Corps combat veteran, he is deeply committed to supporting the mental wellness of military personnel and fellow veterans.

Media Appearances

Joe has no verified media appearances

Work History

1-2017
Chief Executive Officer at SolutionPoint +, LLC
10-2005 - 9-2020
Mental Health Peace Officer at City of San Antonio
6-2000 - 6-2004
NCO - Fiscal Chief at United States Marine Corps

Education

Bachelor of Arts - BA from Wayland Baptist University

More Information

Social Presence :

Prographics :

Exp : 24 Location : San Antonio, Texas, United States Job Level : Leadership Designation : Chief Executive Officer at SolutionPoint +, LLC
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Insights For Selling To Joe

During A Call Or A Meeting

DO's

  • Build rapport, it will come handy to handle hard questions later
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Help them understand the risk aspect fully while inspiring confidence

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t brush off any concerns, take all questions seriously
  • Avoid making offhand commitments

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Joe is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Joe

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Joe move?

  • They like to be detailed and take their time to arrive at decisions.
  • Can Joe take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Joe

Personality Compatibility


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