Joe is a Senior Manager at ATB Financial, leading the ServiceNow team with over a decade of IT experience. His expertise spans management and leadership across diverse industries, supported by a Bachelor of Management from The University of Lethbridge and certifications in ServiceNow and ITIL.
His interests appear rooted in the architecture of business technology, having studied e-commerce and database applications. This focus extends to an interest in major enterprise software platforms like Oracle and SAP, suggesting a passion for how large-scale systems empower modern commerce and operations.
As a dedicated lifelong learner, he continuously expands his expertise through new courses and certifications.
Joe Thiongo
Senior Manager, ServiceNow at ATB Financial
Calgary, Alberta, Canada
Overview
Topics They Care About
ServiceNow Platform
His career is centered on this platform, holding roles from consultant to his current position as Senior Manager, and he is a Certified System Administrator.
IT Service Management
He is ITIL certified and has extensive experience in request and catalogue management, indicating a deep interest in structured IT processes and delivery.
Enterprise Software
His professional profile lists a specific interest in major enterprise platforms like Oracle and SAP, showing he follows the broader industry beyond his specialty.
Media Appearances
Joe has no verified media appearances
Work History
10-2022
Senior Manager, ServiceNow at ATB Financial
1-2021 - 10-2022
ServiceNow Process Consultant at Solvera Solutions
8-2018 - 1-2021
Analyst - Request & Catalogue Management at WestJet
5-2014 - 7-2018
IT Service Desk Analyst at Tervita Corporation
2-2010 - 10-2013
Operations Manager at Vivint
Education
2010 - 2014
Bachelor of Management from The University of Lethbridge
2006 - 2008
Business administration diploma from Lethbridge Polytechnic
More Information
Social Presence :
Prographics :
Exp : 15
Location : Calgary, Alberta, Canada
Job Level : Middle
Designation : Senior Manager, ServiceNow at ATB Financial
