Joey Wong in

Joey Wong

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Customer Experience Lead at Flow Neuroscience
📍 London, England, United Kingdom

Joey Wong is a customer experience leader focused on scaling support strategies for high-growth companies like Flow Neuroscience and Uber. Educated at Portland State Universitys School of Business, Joey specializes in process optimization, international expansion, and vendor management to foster organizational growth and stability.

Having built and managed customer service teams across Europe, Asia, and North America, Joey possesses extensive international operations experience.

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Experience
14 Years
Current Role
Customer Experience Lead
Job Level
Mid-senior
Location
London, England, United Kingdom
Personality Overview

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Priorities

Topics Joey cares about

Scaling Customer Support
Specializes in developing and scaling processes and teams for hyper-growth technology companies.
International Operations
Has direct experience building, training, and managing customer service teams across Europe, Asia, and North America.
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Career

Work history

10-2023
Customer Experience Lead
Flow Neuroscience
1-2019 - 9-2023
Content and Scaled Channels Lead
eMed Healthcare UK
8-2017 - 1-2019
Community Operations Manager
Uber
8-2016 - 7-2017
Community Operations Coordinator
Uber
5-2015 - 7-2016
Senior Support Specialist
Uber
In the press

Media appearances

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Education
2002 - 2006
Bachelor’s Degree
Portland State University - School of Business
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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