Joginder Singh

Go-getter
DISC Type : d

Senior Manager at MakeMyTrip

Delhi, India

Overview

Joginder Singh is a performance-driven Sr. Manager of Learning & Development at MakeMyTrip with over 14 years of experience in sales and customer experience. He specializes in identifying training gaps and delivering solutions to enhance employee performance. He holds an MBA from Sikkim Manipal University.

Describing himself as passionately curious, Joginder has a deep interest in the travel and tourism industry. He recently embarked on a new professional chapter by becoming a certified NLP Practitioner and Associate Coach, focusing on coaching and therapy to help people grow and transform.

Unique fact: After years as a corporate trainer, he is now channeling his expertise into the world of Neuro-Linguistic Programming, coaching, and therapy.

Personality Overview

Challenger

Vision Oriented

Self-Confident

They don’t always try to control the conversation but neither do they like yielding it fully.  They can be nudged to make faster decisions by offering what they value. They respond well to confident salespeople.

Topics They Care About

NLP & Coaching
He recently became a Certified Associate Coach and NLP Practitioner, starting a new chapter in his career focused on personal transformation and therapy.
Learning & Development
With over 14 years in the field, he focuses on identifying training needs and enhancing employee performance through targeted training solutions at MakeMyTrip.
Sales Enablement
His background includes roles as a travel sales consultant and his current responsibilities involve planning training interventions for sales teams.

Media Appearances

Joginder has no verified media appearances

Work History

2-2025
Senior Manager at MakeMyTrip
8-2022 - 2-2025
Learning and Development Manager at MakeMyTrip
8-2020 - 8-2022
Deputy Manager at MakeMyTrip
7-2011 - 4-2012
Travel Sales Consultant at Flight Shop (Flight Centre Limited)
12-2009 - 7-2011
Senior Customer Services Executive at WNS

Education

5-2013 - 7-2015
Master of Business Administration - MBA from Sikkim Manipal University - Distance Education
7-2006 - 2-2011
Bachelor of Commerce - BCom from Delhi University

More Information

Social Presence :

Prographics :

Exp : 9 Location : Delhi, India Job Level : Middle Designation : Senior Manager at MakeMyTrip
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Insights For Selling To Joginder

During A Call Or A Meeting

DO's

  • Tell them that you are there to help them create visible impact within their organization
  • Make sure that you you respond to any queries from them quickly
  • Refer to testimonials from others in similar positions

DONT's

  • Don’t expect them to change their mind quickly if they say no once
  • Do not give up if they are not convinced, try again with a different approach
  • Avoid repeating yourself or making generalizations

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Joginder is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Joginder

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Joginder move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Joginder take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Joginder

Personality Compatibility


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