John Fiedler

Enthusiast
DISC Type : i

CISO and Platform Engineering at Ironclad, Inc.

Sunnyvale, California, United States

Overview

John Fiedler is the CISO at Ironclad, bringing over two decades of experience leading engineering, security, and infrastructure teams at companies like Salesforce and Blameless. He holds a Bachelors in Information System Security and is the author of "Docker in Production, " showcasing his deep expertise in technical operations.

Outside of his executive leadership roles, John is a dad and contributes to the tech community by sharing his knowledge. He has appeared on podcasts to discuss engineering leadership, demonstrating a passion for mentoring and developing high-performing teams.

Unique fact: John is the author of the OReilly book, "Docker in Production, " establishing him as a public-facing expert on containerization and DevOps.

Personality Overview

Consensus Focused

Story Driven

Amiable & Agreeable

Unlike D or C types, they are convinced more by stories and testimonials.  They are generally friendly, so be careful when relying on their word. They are more about building relationships than just cutting deals.

Topics They Care About

SaaS Security Standards
As a CISO, he has publicly advocated for higher security standards in the SaaS industry, specifically calling for better audit logs, encryption, and data export features.
Engineering Leadership
He is focused on building great engineering teams and shares his insights on the topic as a guest on podcasts such as The Tech Trek.
DevOps & Infrastructure
He authored "Docker in Production" and led the Einstein Infrastructure, SRE, and DevOps teams at Salesforce, showcasing his expertise in scalable systems.

Media Appearances

John has no verified media appearances

Work History

5-2021
CISO and Platform Engineering at Ironclad, Inc.
11-2020 - 5-2021
VP Engineering and Customer Experience at Blameless
2-2013 - 11-2020
VP of Engineering at Salesforce
4-2008 - 2-2013
Director of IT Operations at Strata Decision Technology
4-2007 - 4-2008
Security Sales Engineer at Trustwave

Education

2004 - 2006
Bachelor of Information System Security from Westwood

More Information

Social Presence :

Prographics :

Exp : 23 Location : Sunnyvale, California, United States Job Level : N/A Designation : CISO and Platform Engineering at Ironclad, Inc.
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Insights For Selling To John

During A Call Or A Meeting

DO's

  • Refer to interesting customer testimonials and stress on great customer experience
  • Speak from experience about success that the product has seen with other customers
  • Ask them how their day is going or exchange some other pleasantries

DONT's

  • Don’t be too formal with them, they trust informality more
  • Don’t be excessively objective, be like a storyteller with them
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with John is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from John

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will John move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can John take some risk or not?

  • If it seems really necessary, they can take small risks.

You And John

Personality Compatibility


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