John Frazier

Pioneer
DISC Type : Dsi

Fixed Operations Director at BMW of Louisville

Louisville, Kentucky, United States

Overview

John is a Fixed Operations Director with over 19 years of experience in the automotive industry, known for turning around service departments. He recently drove a 350% increase in net profit at a dealership by leading a digital transformation. People who have worked with him describe him as passionate, driven, and a "Mover and Shaker".

Outside of his automotive career, John has dedicated 20 years to bi-vocational music ministry. His leadership is deeply influenced by his faith, with a focus on serving others and fostering growth, which he shares through his "Faith in Fixed Ops" initiative.

Unique fact: He combines a highly successful career in automotive operations with a two-decade-long commitment to music ministry.

Personality Overview

Friendly But Fast

Decisive But Friendly

Dynamic But Sincere

They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed  If they are convinced, they can become very strong champions for your product They have the unique ability to win both love and respect from their team (or outsiders)

Topics They Care About

Fixed Ops Turnaround
He has a strong track record of revitalizing struggling service departments, focusing on process, culture, and profitability, as shown in multiple leadership roles.
Technician Development
Believes the technician shortage is a matter of respect, not skill. He is passionate about training new apprentices and helping employees unlock their full potential.
Digital Transformation
Successfully implemented digital tools to replace paper processes, leading to significant increases in efficiency, sales per repair order, and overall net profit.

Media Appearances

John has no verified media appearances

Work History

4-2024
Fixed Operations Director at BMW of Louisville
4-2024
Fixed Operations Director at Louisville Chrysler Dodge Jeep Ram
4-2024
Fixed Operations Director at Volvo Of Louisville

Education

2006 - 2007
Education details unavailable from LSU Shreveport

More Information

Social Presence :

Prographics :

Exp : 1 Location : Louisville, Kentucky, United States Job Level : Mid-senior Designation : Fixed Operations Director at BMW of Louisville
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Insights For Selling To John

During A Call Or A Meeting

DO's

  • Keep your pitch focused on the impact but nurture the relationship too
  • Mostly stick to your standard pitch and qualifying script, but add some stories or anecdotes to it
  • During followups, use calls or text if needed, they should be fine

DONT's

  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don't lean very heavily into providing too much information, sharing whitepapers etc.
  • Don’t be very informal during the early interactions even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with John is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from John

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will John move?

  • They are generally fast movers and can take quick decisions
  • Can John take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And John

Personality Compatibility


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