John Lynch

Enthusiast
DISC Type : i

Director at NewYork-Presbyterian Hospital

New York, New York, United States

Overview

John is a Director at NewYork-Presbyterian Hospital with a decade of experience in operational management, quality assurance, and process improvement. He is an expert in change management and large-scale healthcare technology implementations, holding a Lean Six Sigma White Belt Certification and a Masters in Professional Counseling.

He is passionate about improving patient care and access, while also focusing on employee wellness and job satisfaction. John emphasizes a leadership approach rooted in listening, learning, and collaboration. He believes in the importance of compassion and curiosity in professional interactions to achieve effective outcomes.

Unique fact: John earned a Master’s Degree in Professional Counseling, completing over 700 hours of clinical supervision, which informs his people-centric approach to management.

Personality Overview

Amiable & Agreeable

Consensus Focused

Story Driven

Unlike D or C types, they are convinced more by stories and testimonials.  They prefer to build relationships rather than staying totally transactional. They are generally friendly, so be careful when relying on their word.

Topics They Care About

Healthcare Process Improvement
He has extensive experience designing quality assurance audits, standardizing workflows, and implementing scheduling algorithms to improve patient care and efficiency at major hospitals.
Change Management
Considers himself an expert in change management, particularly in leading large-scale initiatives involving integrated patient access and healthcare technology like Salesforce and EPIC.
Employee Wellness
His background in professional counseling fuels his passion for creating solutions that improve employee wellness and job satisfaction, viewing it as essential to organizational success.

Media Appearances

John has no verified media appearances

Work History

6-2025
Director at NewYork-Presbyterian Hospital
9-2021 - 6-2025
Training, Quality, and Clinical Content Manager at NewYork-Presbyterian Hospital
10-2020 - 9-2021
Project Manager- Quality Improvement at NewYork-Presbyterian Hospital
7-2019 - 10-2020
Workflow Developer at NewYork-Presbyterian Hospital
10-2017 - 1-2019
Supervisor- Process Operations at BJC Medical Group

Education

2014 - 2016
Master's degree from Lindenwood University
2006 - 2010
Bachelor of Arts (B.A.) from Southern Illinois University, Carbondale

More Information

Social Presence :

Prographics :

Exp : 15 Location : New York, New York, United States Job Level : Mid-senior Designation : Director at NewYork-Presbyterian Hospital
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Insights For Selling To John

During A Call Or A Meeting

DO's

  • Refer to interesting customer testimonials and stress on great customer experience
  • Ask them how their day is going or exchange some other pleasantries
  • Give them the opportunity to lead the conversation where possible

DONT's

  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t be excessively objective, be like a storyteller with them
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with John is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from John

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will John move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can John take some risk or not?

  • They can take some low-probability risks if needed.

You And John

Personality Compatibility


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