John P. DeBrocke

Commander
DISC Type : D

Enterprise Sales Executive at Five9

Greater Chicago Area, United States

Overview

John is a results-oriented enterprise software sales executive at Five9, specializing in leveraging AI to transform the customer experience in contact centers. With a track record of setting sales records, he was also an Adjunct Professor at Northwestern University. Colleagues describe him as professional, skilled, honest, and authentic.

He contributes his expertise outside of his primary role by serving on the Senior Advisory Board for the "About the Kids Foundation. " This role supports a standard application for emergency situations, demonstrating a commitment to leveraging technology for community safety and well-being.

Unique fact: The emergency application he advises on has achieved over 5 million downloads across 105 countries.

Personality Overview

Very Quick

Candid & Clear

Strong-Willed

They are not always relationship oriented.  They respond well to strong and respectful communication. They prefer to be the ones controlling the conversation or defining the terms.

Topics They Care About

AI-driven CX
His work at Five9 and professional headline focus on using Artificial Intelligence to transform the client's voice and digital experience in the contact center.
Contact Center Solutions
His entire career, from Enghouse Interactive to Five9, has been centered on selling and developing omni-channel contact center software solutions.
Business Education
Served as an Adjunct Professor at Northwestern University's School of Business for five years, indicating a passion for teaching and business development.

Media Appearances

John has no verified media appearances

Work History

10-2016
Enterprise Sales Executive at Five9
1-2015 - 10-2016
Business Development Manager at MicroAutomation
10-2013 - 12-2014
Director Sales at Ultriva, Inc. now Upland Software
11-2011 - 9-2013
Director Enterprise Sales at Enghouse Interactive
11-2008 - 10-2011
Area Manager at Titan Technology - Edgewater Ranzal

Education

Education details unavailable from DePaul University
Instructor Kellog School from Northwestern University

More Information

Social Presence :

Prographics :

Exp : 26 Location : Greater Chicago Area, United States Job Level : N/A Designation : Enterprise Sales Executive at Five9
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Insights For Selling To John P.

During A Call Or A Meeting

DO's

  • Make sure that you circle back fast on any action items, it wins their trust
  • Hold your ground without indulging in one-upmanship
  • Refer to testimonials from well-known industry leaders

DONT's

  • Don't try too hard to forge relationships with them
  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person
  • Do not spend too much time focusing on product tech or features

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with John P. is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from John P.

  • If they are not convinced, they will have no hesitation in telling you the same.

Insights For Deal Planning

    How fast (or slow) will John P. move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can John P. take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And John P.

Personality Compatibility


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