John Rubinchtein

Captain
DISC Type : DS

Head of Operational Services at Thinktank Property Finance

Greater Sydney Area, Australia

Overview

John Rubinchtein is the Head of Operational Services at Thinktank Property Finance, specializing in credit, operations, and process improvement. He is an Accredited Finance Broker with deep knowledge in credit underwriting and risk management. Colleagues describe him as a reliable, knowledgeable, and transparent leader who consistently delivers optimal outcomes for customers and the business.

Outside of his professional life, John is committed to community causes. He actively participates in charity fundraising events, such as completing an 82-kilometer charity bike ride to Wollongong, and uses his platform to encourage support and donations for these initiatives, demonstrating a passion for giving back.

He has a talent for significantly increasing team productivity, as noted by a former direct report.

Personality Overview

Planner & Achiever

Dynamic But Sincere

Output-Driven

They are very professional in their approach and can weigh multiple perspectives together.  Reading between the lines and seeing beyond your words comes naturally to them. They might take some time to make their mind up but once they do, they don't change it easily.

Topics They Care About

Credit & Risk Management
Described by colleagues as being "deeply knowledgeable" in credit underwriting and credit risk, which has been a focus throughout his career in banking and finance.
People Leadership
Consistently praised in recommendations as a "phenomenal people leader" who prioritizes his team's interests and fosters an environment for growth and ideas.
Process Improvement
His professional headline and roles highlight a focus on improving operational processes within financial services to enhance efficiency and service delivery.

Media Appearances

John has no verified media appearances

Work History

7-2023
Head of Operational Services at Thinktank Property Finance
11-2022 - 6-2023
Head of Credit - Residential at Thinktank Property Finance
6-2021 - 10-2022
Service Delivery Manager at RAMS
6-2020 - 10-2020
Head of Credit Risk at Australian Military Bank Ltd
9-2019 - 6-2020
Senior Manager Credit Operations at Australian Military Bank Ltd

Education

2011 - 2012
Postgraduate Certificate of Applied Finance from Kaplan

More Information

Social Presence :

Prographics :

Exp : 9 Location : Greater Sydney Area, Australia Job Level : Mid-senior Designation : Head of Operational Services at Thinktank Property Finance
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Insights For Selling To John

During A Call Or A Meeting

DO's

  • Ask them at the end if they see a strong value prop in your product; expect an honest answer
  • Come across as a trustworthy professional and be respectful, they usually know their game
  • Let them know of potential risks but suggest mitigation methods alongside

DONT's

  • Don't go over them unless you are left with no other option
  • Don't get into pricing discussions early on, steer conversation towards proven results
  • Don't shy away from asking hard questions, but be extra polite

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with John is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from John

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will John move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can John take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And John

Personality Compatibility


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