John Waters

Examiner
DISC Type : cs

Director - AI Transformation & Adoption at AT&T

Dallas-Fort Worth Metroplex, United States

Overview

Kelly is the Director of AI Transformation & Adoption at AT&T, focused on integrating AI to drive business impact across the Mass Markets division. She has a background in commercialization, product marketing, and growth strategy. Kelly holds an Executive MBA from The University of Texas at Dallas and a recent certification in AI Strategies from Northwesterns Kellogg School.

Based on her engagement, Kelly appears to value community support, as shown by her public appreciation for team efforts in community aid following a natural disaster. She is an alumna of Arizona State University.

She recently and deliberately pivoted her career from marketing and commercialization to lead AI transformation, underscoring her commitment to this emerging field.

Personality Overview

Unexpressive

Overcautious

Tough To Convince

They are heavily focused on quality and prefer doing things the right way, even if it takes time.  The only way to convince them is by showing them examples and ample proof. They tend to have clarity about their needs and constraints, and are unlikely to over-promise.

Topics They Care About

AI Transformation
Her current role is dedicated to integrating AI across AT&T's Mass Markets, and she recently completed a certification in AI Strategies for Business Transformation.
Driving Market Growth
Her previous roles focused on accelerating growth through commercialization, offer strategy, and cross-functional alignment for AT&T's mass-market portfolio.
Change Management
In her new AI role, she is explicitly focused on championing change management to ensure the successful and responsible adoption of new technologies.

Media Appearances

John has no verified media appearances

Work History

6-2025
Director - AI Transformation & Adoption at AT&T
12-2023 - 5-2025
Director - Chief of Staff, AT&T Commercialization at AT&T
7-2022 - 12-2023
Director - Product Marketing, Converged Growth at AT&T

Education

2022 - 2024
Executive MBA from The University of Texas at Dallas
Bachelor's Degree from Arizona State University

More Information

Social Presence :

Prographics :

Exp : 3 Location : Dallas-Fort Worth Metroplex, United States Job Level : Mid-senior Designation : Director - AI Transformation & Adoption at AT&T
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Insights For Selling To John

During A Call Or A Meeting

DO's

  • Ask them which other stakeholders would be important for this purchase decision
  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • First of all, focus on building their confidence by sharing examples, case studies etc.

DONT's

  • Don't rely on relationship building even if they act pleasantly
  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't be very accepting if that is your natural style, stay firm

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with John is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from John

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will John move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can John take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And John

Personality Compatibility


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