John Watkins

Inspirer
DISC Type : id

Enjoying Life at Retired

Andover, England, United Kingdom

Overview

John Watkins is a retired technology professional with over 26 years of experience at Microsoft. He specialized in customer success and cloud strategy, leading global teams and advising major enterprise clients like HSBC, BT Group, and the BBC. He holds an HNC from Solent University.

John is now focused on family, travel, and his passions for hillwalking, sailing, and cycling. He has recently channeled his energy into community service, starting as a volunteer with Citizens Advice to support his local community on various social and financial issues.

After a long career in technology with Microsoft, he is now applying his skills to help his local community through volunteering.

Personality Overview

Charming & Persuasive

Achievment Oriented

Fast Adopter

They usually prefer to drive the conversation.  They don’t mind taking a stand if they believe in something. They measure a product on its merit but can be influenced by strong testimonials.

Topics They Care About

Community Volunteering
Recently started volunteering with Citizens Advice to help his local community with benefits, consumer rights, debt, food poverty, and mental health.
Hillwalking & Outdoors
Describes hillwalking as a favorite escape for mental wellbeing and recently climbed Fairfield in the Lake District, a long-term goal.
Customer Success
His last role at Microsoft involved leading a global customer success team for a strategic client, focusing on cloud adoption and improving support experiences.

Media Appearances

John has no verified media appearances

Work History

6-2025
Enjoying Life at Retired
8-2021 - 6-2025
Global Customer Success Lead for HSBC at Microsoft
9-2016 - 8-2021
Technology Strategist for BT Group at Microsoft
7-2012 - 9-2016
Technology Strategist for BBC at Microsoft
5-1997 - 11-1999
Enterprise Support Manager at Periphonics Corporation

Education

1986 - 1988
HNC from Solent University

More Information

Social Presence :

Prographics :

Exp : 19 Location : Andover, England, United Kingdom Job Level : N/A Designation : Enjoying Life at Retired
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Insights For Selling To John

During A Call Or A Meeting

DO's

  • Clearly address the competitive aspects
  • Refer to testimonials from well known people to highlight the value of your product
  • Keep your pitch focused on the impact but insert some anecdotes into it

DONT's

  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don't be unorganized, be prepared for the pitch
  • Don’t be very informal even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with John is

  • Belief in the value of the product, relationship and a sense of accomplishment matter the most.
  • Will you ever get a clear answer from John

  • They are not shy of saying no if they do not develop trust in your product.

Insights For Deal Planning

    How fast (or slow) will John move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can John take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And John

Personality Compatibility


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