John Wheelhouse in

John Wheelhouse

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National Accounts Senior Operations Manager at Blue Arrow
📍 Redditch, England, United Kingdom

John Wheelhouse is an experienced Senior Operations Manager at Blue Arrow, specializing in national accounts. His career includes managing multi-channel contact centers and BPO environments for major energy and retail companies, with a key focus on regulatory compliance. People who have worked with him describe him as professional and skilled at relationship building.

John actively engages with professional and charitable causes. He attends recruitment industry events to stay current on trends and participates in corporate fundraising initiatives like Blue Arrows charity walk for Mencap. He also shows a keen interest in social issues, such as supporting agency staff and promoting mental health awareness.

He once took his teams weekly meeting on the move, holding it during a multi-day charity walk.

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Experience
10 Years
Current Role
National Accounts Senior Operations Manager
Job Level
Middle
Location
Redditch, England, United Kingdom
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics John cares about

Recruitment Trends
Attends industry events like the Recruitment Agency Expo to stay informed on the latest trends and network with peers.
Operations Management
His entire career is focused on operational delivery in contact center and BPO environments for sectors like energy and retail.
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Career

Work history

1-2023
National Accounts Senior Operations Manager
Blue Arrow
10-2020 - 12-2022
Operations Manager
Sitel
12-2019 - 10-2020
Section Leader
Tonik Energy
2-2018 - 12-2019
Operations Manager
The Sigma Financial Group
3-2015 - 2-2018
Contact Centre Operations Manager
Gemporia Ltd (formerly The Genuine Gemstone Company)
In the press

Media appearances

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Education
2001 - 2003
Education details unavailable
Binswood 6th Form
1996 - 2001
Education details unavailable
North Leamington School
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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