Jon Ferguson is the Head of Collections at Valda Energy, bringing a wealth of experience from previous leadership roles in customer operations, success, and experience. His career demonstrates a deep focus on the end-to-end customer journey. He attended Oxford and Cherwell Valley College.
Beyond his professional endeavors, Jon has an interest in the LEGO Group, which suggests a passion for creative and systematic building. He also follows developments within the financial services sector, indicating a broader business curiosity.
His interest in the LEGO Group points to a creative, detail-oriented mindset that complements his professional focus.
Jon Ferguson
Head of Collections at Valda Energy Limited
Banbury, England, United Kingdom
Overview
Topics They Care About
Customer Experience
His career progression from Director of Customer Experience to Head of Collections shows a long-standing focus on managing the complete customer lifecycle.
Collections Strategy
In his current role as Head of Collections at Valda Energy, he is directly focused on debt recovery processes and operational efficiency.
Customer Operations
Previously served as Head of Customer Operations at Valda Energy, indicating a strong background in managing the infrastructure that supports customer service.
Media Appearances
Jon has no verified media appearances
Work History
4-2024
Head of Collections at Valda Energy Limited
2-2023 - 3-2024
Head of Customer Operations at Valda Energy Limited
10-2022 - 2-2023
Head of Customer Success at Oxwash
5-2022 - 10-2022
Director of Customer Experience at TieTa
3-2020 - 5-2022
Head Of Customer Experience at TieTa
3-2020 - 12-2020
Head Of Customer Experience at MYJAR
9-2019 - 3-2020
Customer Experience Manager at Gigaclear Ltd
Education
Education details unavailable from Oxford and Cherwell Valley College
More Information
Social Presence :
Prographics :
Exp : 6
Location : Banbury, England, United Kingdom
Job Level : Mid-senior
Designation : Head of Collections at Valda Energy Limited
