Maria G.

Commander
DISC Type : D

Head of Collections at Utility Warehouse

Houghton Regis, England, United Kingdom

Overview

Maria G. is a senior leader at Utility Warehouse with over 11 years of experience in the utilities sector, specializing in collections, operational efficiency, and customer service. Described by colleagues as knowledgeable, respected, and passionate, she holds a Lean Six Sigma Green Belt and a degree in Geography from Brunel University of London.

She is deeply committed to supporting vulnerable customers, a cause she champions by actively participating in cross-industry conferences and workshops. Maria is driven by the power of collaboration, seeking out diverse perspectives to solve complex challenges and better serve the community.

Maria played an instrumental role in launching a key strategic partnership with Sigma Connected in Cape Town, South Africa.

Personality Overview

Very Quick

Risk-Taker

Candid & Clear

They are not always relationship oriented.  They take a lot of pride in personal achievements. They respond well to strong and respectful communication.

Topics They Care About

Customer Vulnerability
Actively attends and speaks about consumer vulnerability and debt conferences, demonstrating a strong professional and personal commitment to the topic.
Debt & Collections
Her career is centered around leading collections and payment solutions, focusing on strategies that balance financial risk with a positive customer experience.
Operational Efficiency
Identifies as an "Operational Efficiency Advocate" and is certified as a Lean Six Sigma Green Belt, focusing on process improvements and cost savings.

Media Appearances

Maria has no verified media appearances

Work History

5-2022
Head of Collections at Utility Warehouse
4-2017 - 4-2022
Payment Solutions Department Manager at Utility Warehouse
7-2015 - 4-2017
Energy Debt Team Leader at Utility Warehouse

Education

Geography from Brunel University of London

More Information

Social Presence :

Prographics :

Exp : 10 Location : Houghton Regis, England, United Kingdom Job Level : Mid-senior Designation : Head of Collections at Utility Warehouse
URL has been copied!

Insights For Selling To Maria

During A Call Or A Meeting

DO's

  • Refer to testimonials from well-known industry leaders
  • Make sure that you circle back fast on any action items, it wins their trust
  • Get to the point quickly instead of spending time doing small talk

DONT's

  • Do not spend too much time focusing on product tech or features
  • Do not back off when challenged, respond with a confident, objective answer instead
  • Avoid being too verbose

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Maria is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Maria

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Maria move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Maria take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Maria

Personality Compatibility


Other Utility Warehouse Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.