Maria G. in

Maria G.

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Head of Collections at Utility Warehouse
📍 Houghton Regis, England, United Kingdom

Maria G. is a senior leader at Utility Warehouse with over 11 years of experience in the utilities sector, specializing in collections, operational efficiency, and customer service. Described by colleagues as knowledgeable, respected, and passionate, she holds a Lean Six Sigma Green Belt and a degree in Geography from Brunel University of London.

She is deeply committed to supporting vulnerable customers, a cause she champions by actively participating in cross-industry conferences and workshops. Maria is driven by the power of collaboration, seeking out diverse perspectives to solve complex challenges and better serve the community.

Maria played an instrumental role in launching a key strategic partnership with Sigma Connected in Cape Town, South Africa.

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Experience
10 Years
Current Role
Head of Collections
Job Level
Mid-senior
Location
Houghton Regis, England, United Kingdom
Personality Overview

How Maria shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Maria cares about

Customer Vulnerability
Actively attends and speaks about consumer vulnerability and debt conferences, demonstrating a strong professional and personal commitment to the topic.
Debt & Collections
Her career is centered around leading collections and payment solutions, focusing on strategies that balance financial risk with a positive customer experience.
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Career

Work history

5-2022
Head of Collections
Utility Warehouse
4-2017 - 4-2022
Payment Solutions Department Manager
Utility Warehouse
7-2015 - 4-2017
Energy Debt Team Leader
Utility Warehouse
In the press

Media appearances

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Education
Geography
Brunel University of London
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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