Maria G. in

Maria G.

Commander · DISC type D
Head of Collections at Utility Warehouse
📍 Houghton Regis, England, United Kingdom

Maria G. is a senior leader at Utility Warehouse with over 11 years of experience in the utilities sector, specializing in collections, operational efficiency, and customer service. Described by colleagues as knowledgeable, respected, and passionate, she holds a Lean Six Sigma Green Belt and a degree in Geography from Brunel University of London.

She is deeply committed to supporting vulnerable customers, a cause she champions by actively participating in cross-industry conferences and workshops. Maria is driven by the power of collaboration, seeking out diverse perspectives to solve complex challenges and better serve the community.

Maria played an instrumental role in launching a key strategic partnership with Sigma Connected in Cape Town, South Africa.

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Experience
10 Years
Current Role
Head of Collections
Job Level
Mid-senior
Location
Houghton Regis, England, United Kingdom
Personality Overview

How Maria shows up

Very Quick
Risk-Taker
Candid & Clear

They are not always relationship oriented. They take a lot of pride in personal achievements. They respond well to strong and respectful communication.

Priorities

Topics Maria cares about

Customer Vulnerability
Actively attends and speaks about consumer vulnerability and debt conferences, demonstrating a strong professional and personal commitment to the topic.
Debt & Collections
Her career is centered around leading collections and payment solutions, focusing on strategies that balance financial risk with a positive customer experience.
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Career

Work history

5-2022
Head of Collections
Utility Warehouse
4-2017 - 4-2022
Payment Solutions Department Manager
Utility Warehouse
7-2015 - 4-2017
Energy Debt Team Leader
Utility Warehouse
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Geography
Brunel University of London
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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