Jon Olson

Enigma
DISC Type : cdi

Director of Product Management at Tyler Technologies

Carmel, Indiana, United States

Overview

Jon Olson is a product management and operations leader with over 14 years of experience in enterprise SaaS. He leads a large product management team at Tyler Technologies, focusing on cloud transformation and platform strategy. He holds a BBA from Texas A&M University and is described by colleagues as organized, flexible, and efficient.

He won the Innovation Award from the Benefitfocus Accelerator Program for the most innovative product pitch out of over 80 submissions.

Personality Overview

Fast Follower

Friendly Yet Blunt

Hard To Convince

They are likely to ask many questions and look heavily for supporting proof as well as information.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing  They are generally strong communicators and are not easy to convince.

Topics They Care About

Product Operations
He established a product operations competency at Tyler Technologies and has written about it being a core leadership responsibility to help teams make better decisions at scale.
AI in Product Management
He is passionate about AI-enabled product management and has shared thoughts on how AI will fundamentally change systems, products, and tools.
Process Improvement Tools
He frequently posts about his enthusiasm for the platform Coda, calling it "revolutionary" for information management, collaboration, and process improvement.

Media Appearances

Jon has no verified media appearances

Work History

11-2021
Director of Product Management at Tyler Technologies
11-2017 - 11-2021
Director, Product Management at WorkForce Software
8-2017 - 11-2017
Product Owner at WorkForce Software
4-2014 - 8-2017
Product Owner at Benefitfocus
4-2013 - 4-2014
Design Lead at Benefitfocus

Education

2006 - 2010
BBA from Mays Business School - Texas A&M University

More Information

Social Presence :

Prographics :

Exp : 19 Location : Carmel, Indiana, United States Job Level : Mid-senior Designation : Director of Product Management at Tyler Technologies
URL has been copied!

Insights For Selling To Jon

During A Call Or A Meeting

DO's

  • Let them lead the discussion, create opportunities for them to speak if they are not very forthcoming
  • Leverage 'negging', or the art of asking negative questions like "you must not be convinced yet..."
  • Help them realize that any personal risk in making this decision is far less compared to what the results could mean for them

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Avoid long presentations and just 'high-level' value proposition, dive into the details
  • Don’t rely excessively on your relationship with them to win the deal even if you come to form one

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jon is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Jon

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Jon move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Jon take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Jon

Personality Compatibility


Other Tyler Technologies Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.