Jon Shen

Inquirer
DISC Type : cd

AI Practice Executive - Strategy & Governance at Suncorp Group

New South Wales, Australia

Overview

Jon is an AI Practice Executive at Suncorp Group and a recognized IAPA Top 10 Analytics Leader. A Data Science Actuary with credentials from UNSW, he specializes in AI strategy, governance, and delivering multi-million dollar transformations. Colleagues describe his insurance knowledge as "immense and comprehensive".

He is passionate about using data ethically to solve complex challenges and is deeply involved in modernizing the actuarial profession. Jon volunteers his time to update the education program for the Actuaries Institute, for which he received the Spirit of Volunteering Award.

Unique fact: Jon is actively reshaping the future of his profession by modernizing the entire actuarial education program to integrate data science best practices.

Personality Overview

Upfront

Demanding

Judgemental

They care equally about the product and its potential impact.  They focus on objectivity in a pitch and pay little attention to bells and whistles. They can be nudged to make faster decisions by offering what they value.

Topics They Care About

AI Governance
His role at Suncorp focuses on establishing best practices around AI risks, ethics, and building trusted AI systems, a topic he frequently discusses publicly.
Generative AI Value
He focuses on deploying real GenAI applications to create tangible improvements in customer experience and business value, highlighted by a recent innovation award from Databricks.
National AI Strategy
Authored a paper on the need for Australia to invest in AI education and infrastructure, a theme he continues to advocate for at leadership summits.

Media Appearances

Jon has no verified media appearances

Work History

7-2024
AI Practice Executive - Strategy & Governance at Suncorp Group
1-2024
Councillor (Non-Executive Director) at Actuaries Institute
4-2023 - 7-2024
Head of Solutions Engineering (ANZ) at Arturo
5-2022 - 12-2022
Head of Data & Analytics at Teachers Health
10-2020 - 12-2023
Freelance Consultant / Independent Examiner at Actuaries Institute

Education

2010 - 2010
Honours from UNSW
2006 - 2009
Bachelor of Commerce - BCom from UNSW

More Information

Social Presence :

Prographics :

Exp : 15 Location : New South Wales, Australia Job Level : N/A Designation : AI Practice Executive - Strategy & Governance at Suncorp Group
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Insights For Selling To Jon

During A Call Or A Meeting

DO's

  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Be crisp while making the pitch
  • Make sure that they have the necessary authority, they could present false stature sometimes

DONT's

  • Avoid repeating yourself or making generalizations
  • Do not give up if they are not convinced, try again with a different approach
  • Avoid long winding pitches, stay objective

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jon is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Jon

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Jon move?

  • Their decision making speed is somewhere in the middle.
  • Can Jon take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Jon

Personality Compatibility


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