Jorge Marzolla

Researcher
DISC Type : Cs

Head of Client Delivery Management LAC-South at SAP Enterprise Cloud Services at SAP

Tempe, Arizona, United States

Overview

Jorge is the Head of Client Delivery Management for LAC-South at SAP, where he leverages over 25 years of experience in SAP implementation. An official SAP Mentor with a unique background as an Aeronautical Technician, he is described by others as a committed and creative leader focused on customer success.

He is passionate about leadership and mentorship, placing a strong emphasis on helping others grow professionally. He frequently highlights the importance of collaboration and shared learning as key drivers for his teams success and expresses gratitude for the partnerships he builds with colleagues.

Jorge was recently recognized with two separate "Develop People" awards in the same year, underscoring his deep commitment to his teams growth.

Personality Overview

Cost Conscious

Soft Communicator

Perfectionist

They are heavily focused on quality and prefer doing things the right way, even if it takes time.  They tend to be clear about their needs and limitations and are unlikely to promise too much. The only way to convince them is by showing them examples and ample proof.

Topics They Care About

Developing People
He won two "Develop People" awards in 2025 and has stated that helping people grow is one of the most meaningful parts of leadership.
SAP Innovation
Keenly follows SAP's strategy and innovation roadmap, having recently attended the SAP GTKOM to gain deep perspectives on the company's direction.
Generative AI
Recently completed certifications in "Generative AI at SAP" and "Exploring the SAP Business AI Portfolio, " indicating a strong interest in emerging technologies.

Media Appearances

Jorge has no verified media appearances

Work History

1-2021
Head of Client Delivery Management LAC-South at SAP Enterprise Cloud Services at SAP
9-2020 - 1-2021
LAC South Manager – Client Delivery Management - Enterprise Cloud Services at SAP
1-2018 - 8-2020
HEC Account Team Lead LAC-South at SAP
4-2015 - 12-2017
HEC Customer Engagement Success Manager at SAP
5-2012 - 3-2015
Principal Consultant - Performance & Insight Optimization at SAP

Education

1990 - 1997
Licenciado en Sistemas from Jobs in Argentina
1983 - 1988
Tecnico Aeronautico from E.N.E.T. Nro 1 de El Palomar I Brigada Aerea

More Information

Social Presence :

Prographics :

Exp : 25 Location : Tempe, Arizona, United States Job Level : Mid-senior Designation : Head of Client Delivery Management LAC-South at SAP Enterprise Cloud Services at SAP
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Insights For Selling To Jorge

During A Call Or A Meeting

DO's

  • Actively address their concerns around change, risk, and acceptance by users
  • Preferably use email to follow up with them instead of phone or Linkedin, engage by asking question or opinions
  • When following up with them, expect slowness; use questions to engage them, preferably over email.

DONT's

  • Avoid winging it with them particularly, answer a question only if you know the answer well
  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jorge is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Jorge

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Jorge move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Jorge take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Jorge

Personality Compatibility


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