Jorge Rezende

Examiner
DISC Type : sc

Atendimento a Clientes at Scania Group

São Caetano do Sul, São Paulo, Brazil

Overview

Jorge Rezende is a dedicated and passionate Customer Support professional at Scania Latin America with extensive experience in logistics, sales, and marketing. He has managed projects across Latin America and Europe, holds a degree from USCS São Caetano do Sul, and is described by colleagues as an organized leader.

Outside of his corporate role, Jorge is passionate about mentoring and bridging the gap between academic theory and real-world practice by giving lectures to students. His writings show a deep interest in personal development, mental health, and the power of a positive attitude to create tangible results.

He led the complete implementation of the logistics and post-sales operations for Scania in Mexico.

Personality Overview

Tough To Convince

Overcautious

Late Adopter

They tend to have clarity about their needs and constraints, and are unlikely to over-promise.  The only way to convince them is by showing them examples and ample proof. They do not like taking risks at all and go for proven options in the end.

Topics They Care About

Global Logistics
His career includes managing supply chains and implementing logistics and post-sales systems for Scania across Brazil, Mexico, and other parts of Latin America and Europe.
Personal Growth
Frequently posts about the importance of attitude, behavior, and striving for constant evolution rather than perfection to become one's "best version. "
Mentoring Students
He is passionate about giving lectures to students, sharing his professional experiences to make their learning more significant and connecting them with practical applications.

Media Appearances

Jorge has no verified media appearances

Work History

6-2011
Atendimento a Clientes at Scania Group
1-2009 - 6-2011
Gestor de Estoques at Scania Group

Education

1984 - 1987
Licenciatura from USCS São Caetano do Sul

More Information

Social Presence :

Prographics :

Exp : 16 Location : São Caetano do Sul, São Paulo, Brazil Job Level : N/A Designation : Atendimento a Clientes at Scania Group
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Insights For Selling To Jorge

During A Call Or A Meeting

DO's

  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Be firm in your communication and stay in control

DONT's

  • Don't be very accepting if that is your natural style, stay firm
  • Don't rely on relationship building even if they act pleasantly
  • Don't use phrases like 'do not worry', 'i promise' etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jorge is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Jorge

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Jorge move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Jorge take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Jorge

Personality Compatibility


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