Josh Fletcher

Observer
DISC Type : ic

Product Owner at SmartSearch

York, England, United Kingdom

Overview

Josh is a Product Owner at SmartSearch, a UK provider of digital compliance software. With a background spanning FinTech and Gaming, he leverages his experience to build useful software with development teams. He holds a Bachelor of Laws from Kings College London.

Outside of work, Josh is heavily involved in the local cricket scene in York. He is an umpire for the Yorkshire Premier League North and is an active member of his home club, Ovington CC, where he has hosted awards evenings and contributes to their news updates.

Despite having a formal education in law, he has built a successful career in product development for technology companies.

Personality Overview

Example Seeker

Assertive

Curious

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They often ask many questions and rely heavily on information and documentation. They are generally strong communicators and are not easy to convince.

Topics They Care About

Digital Compliance
As a Product Owner at SmartSearch, he recently co-hosted a podcast to decode the new Economic Crime and Corporate Transparency Act (ECCTA) for businesses.
Agile Development
He has experience transforming teams to Agile/Scrum and recently initiated a tech book club at his company, starting with a book on Scrum methodologies.
Smarter Onboarding
He was closely involved in the launch of a new AI-powered partnership to deliver faster customer onboarding, fewer manual checks, and a smoother user experience.

Media Appearances

Josh has no verified media appearances

Work History

2-2023
Product Owner at SmartSearch
4-2014 - 2-2023
Product Development Manager at Easysoft Limited
1-2013 - 2-2014
Product Development Manager at Bodugi
10-2012 - 12-2012
Junior Trader at Bodugi

Education

2009 - 2012
Bachelor of Laws (LLB) from King's College London

More Information

Social Presence :

Prographics :

Exp : 13 Location : York, England, United Kingdom Job Level : N/A Designation : Product Owner at SmartSearch
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Insights For Selling To Josh

During A Call Or A Meeting

DO's

  • Help them realize that there is no personal risk in making this decision
  • Ask them questions to understand their needs better while staying affable
  • Help them understand the risk aspect fully while inspiring confidence

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Josh is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Josh

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Josh move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Josh take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Josh

Personality Compatibility


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