Oliver Wiper

Pioneer
DISC Type : ids

Senior Customer Success Executive at SmartSearch

Mirfield, England, United Kingdom

Overview

Oliver is an experienced Senior Customer Success Executive with a history in marketing, advertising, and business development. He has a strong background in sales and consulting, particularly within the energy and marketing automation sectors. People who have worked with him describe him as a talented, determined, and honest salesman.

His academic background in Media and Popular Culture from The University of Huddersfield suggests a keen interest in current trends and cultural dynamics. This unique perspective likely enhances his ability to connect with clients and understand market movements, blending creative insight with his professional expertise.

Olivers career path is unique, transitioning from a Director of Business Development in the energy sector to a specialist in marketing automation and customer success.

Personality Overview

Dynamic But Sincere

Friendly But Fast

Decisive But Friendly

They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed  If they are convinced, they can become very strong champions for your product They have the unique ability to win both love and respect from their team (or outsiders)

Topics They Care About

Customer Success
His current role as Senior Customer Success Executive at SmartSearch indicates this is his primary professional focus.
KYC/KYB Frameworks
He recently shared a webinar focused on strengthening Know Your Customer and Know Your Business frameworks, aligning with his work at SmartSearch.
Marketing Automation
Previously worked as a Marketing Automation Consultant and has shared content on using automation in recruitment marketing.

Media Appearances

Oliver has no verified media appearances

Work History

7-2025
Senior Customer Success Executive at SmartSearch
5-2023 - 7-2025
Senior Relationship Manager at WEX Europe Services Limited
8-2021 - 5-2023
Marketing Automation Consultant at Force24 - Marketing Automation
1-2021 - 8-2021
Director Of Business Development at Enerswitch UK Ltd
7-2020 - 1-2021
Director at Enerswitch UK Ltd

Education

Media And Popular Culture from The University of Huddersfield

More Information

Social Presence :

Prographics :

Exp : 8 Location : Mirfield, England, United Kingdom Job Level : Junior Designation : Senior Customer Success Executive at SmartSearch
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Insights For Selling To Oliver

During A Call Or A Meeting

DO's

  • Use phrases like ‘your decision will’, ‘you will impact’ etc.
  • Keep your pitch focused on the impact but nurture the relationship too
  • Showcase existing customers and use case-studies to grab their attention

DONT's

  • Don’t be very informal during the early interactions even if they are being so themselves
  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don't lean very heavily into providing too much information, sharing whitepapers etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Oliver is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Oliver

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Oliver move?

  • They are generally fast movers and can take quick decisions
  • Can Oliver take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Oliver

Personality Compatibility


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