Josh Huggett

Questioner
DISC Type : c

Senior Operations Manager at Disneyland Resort

Carmel, Indiana, United States

Overview

Josh is a strategic operations leader with a history of managing high-stakes P&L performance at major brands like Tesla and Disney. He has experience directing large-scale operations with annual revenues exceeding $500 million and leading teams of over 400 people. He holds Lean Six Sigma certifications and is described as an inspiring leader.

Outside of his professional life, Josh is a father who values family, having taken paternity leave. His personal interests are deeply connected to his work, with a strong passion for The Walt Disney Company and Walt Disney Imagineering, considering Disneyland his second home.

Under his leadership, Snow Mountain Ranch won Good Housekeeping’s 2023 Family Travel Award.

Personality Overview

Cautious & Analytical

Not Easily Convinced

Price-Sensitive

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  They are more likely than others to negotiate on pricing and terms. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

Large-Scale Operations
Managed operations for a resort with 250, 000+ annual guests and directed multi-site operations at Tesla with revenue exceeding $500 million.
Leadership & Culture
Focuses on building cultures where talent grows rapidly, with an emphasis on mentorship and disciplined execution to turn potential into results.
Guest Experience
His career at Disneyland Resort, from Duty Manager to Senior Operations Manager, highlights a deep commitment to creating and enhancing guest experiences.

Media Appearances

Josh has no verified media appearances

Work History

3-2024
Senior Operations Manager at Disneyland Resort
6-2023 - 3-2024
Paternity Leave at Fatherhood
5-2022 - 6-2023
General Manager at Snow Mountain Ranch
11-2020 - 10-2021
General Manager - Multi-site at Tesla
7-2018 - 11-2020
Theme Park Duty Manager at Disneyland Resort

Education

Certificate from Virginia Tech
Certificate from Duke University

More Information

Social Presence :

Prographics :

Exp : 12 Location : Carmel, Indiana, United States Job Level : Middle Designation : Senior Operations Manager at Disneyland Resort
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Insights For Selling To Josh

During A Call Or A Meeting

DO's

  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • If you have a lower priced product compared to the competition, call out the same
  • Share as much information as possible regarding your product

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t try to be too friendly or informal with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Josh is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Josh

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Josh move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Josh take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Josh

Personality Compatibility


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