Josh Taylor, M.S. in

Josh Taylor, M.S.

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Real Estate and Investment Management
📍 United States

Josh is a Senior Customer Success Account Manager with over 12 years of experience supporting Fortune 500 clients at Microsoft. A top performer with notable achievements, including exceeding revenue targets by over 30%, he is a U. S. Air Force veteran specializing in cybersecurity and holds a Masters in Technology Commercialization.

Outside of his primary role, Josh is an active real estate investor, managing a portfolio of residential properties and acquisitions. He is also a recognized mentor, having received an award for his dedication to coaching peers and improving team performance through his guidance.

Unique fact: During his time in the Air Force, Josh served as both a Cyber Security Specialist and an Aircraft Armament Systems Technician.

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Experience
21 Years
Current Role
Real Estate and Investment Management
Location
United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Josh cares about

Customer Success
Serves as a trusted advisor for Fortune 500 customers, guiding them from strategy and roadmap planning through implementation to drive high satisfaction and adoption.
Digital Transformation
Specializes in helping large enterprise customers navigate their digital transformation journey, owning the customer experience for new product implementations and migrations.
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Career

Work history

6-2020
Real Estate and Investment Management
7-2013 - 9-2025
Senior Program Manager (Customer Success)
Microsoft
5-2004 - 6-2013
Cyber Security Specialist and Aircraft Armament Systems Technician
United States Air Force
In the press

Media appearances

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Education
5-2015 - 5-2016
Masters of Science in Technology Commercialization
Texas McCombs School of Business
8-2012 - 5-2013
Masters of Science
Louisiana State University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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