Joshua Shipley

Organizer
DISC Type : Sd

Ticket Operations Manager at The Football Association

Northampton, England, United Kingdom

Overview

Joshua is a Ticketing Operations Manager at Wembley Stadium with over ten years of experience in the events industry. Described by colleagues as dedicated, professional, and hardworking, he has managed ticketing systems and staff for major sporting and music events.

Outside of his direct role, Joshua shows a strong passion for live music, frequently posting about the record-breaking concert seasons at Wembley. His long tenure at Northampton Saints also indicates a significant connection to the rugby community.

He was part of the team that delivered 26 shows to over 2 million attendees during Wembley Stadiums 2025 concert season.

Personality Overview

Slow Starter

Strong-minded

Trusting Of Others

They might take some time to make their mind up but once they do, they don't change it easily.  Reading between the lines and seeing beyond your words comes naturally to them. They exhibit a rare combination of being result-oriented but patient at the same time.

Topics They Care About

Large-Scale Events
He manages ticketing operations for world-class events at Wembley Stadium, including concerts for artists like Coldplay and Oasis, serving millions of attendees.
Event Ticketing
His entire career has focused on ticketing, from system management at Northampton Saints to his current operational role at The Football Association.
Fan Experience
Recommendations consistently highlight his commitment to providing excellent customer service and value for supporters at major venues.

Media Appearances

Joshua has no verified media appearances

Work History

10-2019
Ticket Operations Manager at The Football Association
5-2021 - 7-2021
Stadium Ticketing Coordinator - UEFA EURO2020 (in 2021) at The Football Association
1-2017 - 10-2019
Ticketing Manager at Northampton Saints
9-2014 - 1-2017
Ticketing Supervisor at Northampton Saints
9-2012 - 9-2014
Communications Intern at Northampton Saints

Education

2011 - 2012
Interactive Media from Northampton College
2005 - 2011
Education details unavailable from Weston Favell School

More Information

Social Presence :

Prographics :

Exp : 8 Location : Northampton, England, United Kingdom Job Level : Middle Designation : Ticket Operations Manager at The Football Association
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Insights For Selling To Joshua

During A Call Or A Meeting

DO's

  • Ask them at the end if they see a strong value prop in your product; expect an honest answer
  • Focus on the results that your product produces, expect some strategic questions in return
  • Let them know of potential risks but suggest mitigation methods alongside

DONT's

  • Avoid putting conscious effort into relationship-building
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them
  • Don't go over them unless you are left with no other option

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Joshua is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Joshua

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Joshua move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Joshua take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Joshua

Personality Compatibility


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