Josie Malak-Ruiz

Activist
DISC Type : Cd

Global Account Manager-Direct Sale at Design Collective by Cintas

Los Angeles Metropolitan Area, United States

Overview

Josie Malak-Ruiz is a Global Account Manager at Design Collective by Cintas, where she delivers custom apparel programs using tech-driven tools. Her career includes extensive experience in the wireless industry with T-Mobile and Verizon, focusing on digital transformation. Colleagues describe her as dedicated, tenacious, and a strong leader.

Josie is a unique professional who bridges the gap between high-tech wireless solutions, like 5G and AIoT, and the tangible world of corporate apparel and brand identity.

Personality Overview

Logical And Quick

Perfectionist

Observative

They can be nudged to make faster decisions by offering what they value.  They care equally about the product and its potential impact. They don’t always try to control the conversation but neither do they like yielding it fully.

Topics They Care About

Elevating Customer Experience
Her entire professional focus, from her headline to her role description, is on enhancing the customer experience through customized programs and service.
Tech-Driven Solutions
She emphasizes using technology for real-time data and efficient management to improve brand programs, drawing from her background in wireless and IoT.
Corporate Brand Identity
She specializes in creating custom uniform programs that are designed to seamlessly align with and represent a client's unique brand.

Media Appearances

Josie has no verified media appearances

Work History

8-2025
Global Account Manager-Direct Sale at Design Collective by Cintas
1-2023 - 8-2025
Principal Client Partner, Strategic at T-Mobile
5-2021 - 1-2023
Client Partner Mobile Solutions (Enterprise) at Verizon Business
7-2019 - 5-2021
Major Account Manager at Verizon Business
4-2017 - 7-2019
Business Account Manager at Verizon Business

Education

8-2010 - 2014
Bachelor of Business Administration - BBA from University of Phoenix
2000 - 2002
Bachelor of Business Administration - BBA from California State Polytechnic University-Pomona

More Information

Social Presence :

Prographics :

Exp : 26 Location : Los Angeles Metropolitan Area, United States Job Level : N/A Designation : Global Account Manager-Direct Sale at Design Collective by Cintas
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Insights For Selling To Josie

During A Call Or A Meeting

DO's

  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Get to the point quickly instead of spending too much time on pleasantries
  • Make sure that you you respond to any queries from them quickly

DONT's

  • Avoid long winding pitches, stay objective
  • Avoid repeating yourself or making generalizations
  • Don't try too hard to get friendly, let it happen with time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Josie is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Josie

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Josie move?

  • Their decision making speed is somewhere in the middle.
  • Can Josie take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Josie

Personality Compatibility


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