Joy Brahma

Enthusiast
DISC Type : i

Group Manager at Mphasis

Kolkata, West Bengal, India

Overview

As an Engagement Manager, Joy Brahma specializes in managing IT delivery and customer engagement within the regional health insurance sector. His career includes roles such as Group Manager at Mphasis and Associate Consultant at Syntel Inc. Joy holds a Master of Computer Applications from Savitribai Phule Pune University.

Joy demonstrates a strong interest in the strategies and innovations of major industry players, closely following developments at leading technology and financial services firms like Hewlett Packard Enterprise and JPMorganChase.

Personality Overview

Amiable & Agreeable

Consensus Focused

Story Driven

Unlike D or C types, they are convinced more by stories and testimonials.  They are generally friendly, so be careful when relying on their word. They prefer to build relationships rather than staying totally transactional.

Topics They Care About

IT Customer Engagement
His current role focuses on managing customer engagement for a regional health insurance provider.
Healthcare IT Delivery
He is responsible for managing IT delivery specifically for a client in the health insurance industry.
IT Consulting
[Predicted] His career progression through roles at Syntel and Mphasis reflects a strong background in IT consulting and client management.

Media Appearances

Joy has no verified media appearances

Work History

8-2003
Group Manager at Mphasis
10-1996 - 8-2003
Associate Consultant at Syntel Inc/Syntel India
SE at Mahindra British Telecom

Education

1991 - 1994
MCA from Savitribai Phule Pune University
1988 - 1991
BSc from St. Xavier's College

More Information

Social Presence :

Prographics :

Exp : 29 Location : Kolkata, West Bengal, India Job Level : Middle Designation : Group Manager at Mphasis
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Insights For Selling To Joy

During A Call Or A Meeting

DO's

  • Ask them how their day is going or exchange some other pleasantries
  • Maintain high, positive energy and convey confidence
  • Give them the opportunity to lead the conversation where possible

DONT's

  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t ask too many questions in one go, weave them into the flow
  • Don’t be excessively objective, be like a storyteller with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Joy is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Joy

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Joy move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Joy take some risk or not?

  • They can take some low-probability risks if needed.

You And Joy

Personality Compatibility


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