Joyce Erb is the Director of Business Continuity Planning at CNA Insurance, where she has built a significant career. Her progression from technical roles like Director of Software Engineering and Service Availability Manager gives her a unique perspective on integrating technology with strategic resilience planning.
Joyce possesses a strong technical foundation, holding a Bachelor of Science in Computer Science from the University of Illinois Urbana-Champaign.
She demonstrates a rare career trajectory by successfully transitioning from hands-on software engineering leadership to a high-level strategic planning role within the same company.