Juby Thomas - CISM, CEH, PMP, ITIL, AWS SAA

Initiator
DISC Type : Di

Senior Service Delivery Director at Zensar Technologies

Sugar Land, Texas, United States

Overview

Juby Thomas is a Director of Service Delivery and Solutions Architect with over 22 years of experience in cloud and infrastructure services. He has a proven track record at Zensar Technologies and KPMG, managing global teams and strategic initiatives. He is a diligent leader with multiple certifications, including AWS, CISM, and PMP.

He is actively upskilling in emerging technologies, recently earning certifications in Generative AI, Microsoft 365 Copilot, and effective prompt writing, demonstrating a forward-thinking approach to technology leadership.

Personality Overview

Confident

Risk-Accepting

Impact-Oriented

They measure a product on its merit but can be influenced by strong testimonials.  They usually prefer to drive the conversation. They don’t mind taking a stand if they believe in something.

Topics They Care About

Cloud & Infrastructure
His career at Zensar and KPMG has focused on infrastructure management, cloud services, and server migrations. He holds an AWS Solutions Architect certification.
Generative AI Adoption
He recently completed certifications in Generative AI, Microsoft 365 Copilot, and prompt writing, showing a keen interest in applying emerging AI technologies.
IT Service Delivery
As a Director of Service Delivery, he is responsible for the operational relationships with key clients, managing SLAs, and acting as a primary escalation point.

Media Appearances

Juby Thomas – CISM – Senior Service Delivery Director at Zensar Technologies. Featured in The Org

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Work History

10-2024
Senior Service Delivery Director at Zensar Technologies
7-2022
Service Delivery Director at Zensar Technologies
10-2020
Senior Manager Service Delivery and Solutions Architect | Cloud and Infrastructure Services (CIS) at Zensar Technologies
11-2017
Manager ITS Infra Management, Service Delivery Liaisons (SDL) for offshore Management at KPMG US
4-2015 - 11-2017
Manager ITS Infra Management, KTech Lifecycle Management at KPMG US

Education

2001 - 2005
Bachelor of Computer Information Systems from Ramapo College, Mahwah, New Jersey
1999 - 2001
Associate Degree in Computer Networking from Rockland Community College, Suffern, New York

More Information

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Exp : 16 Location : Sugar Land, Texas, United States Job Level : Senior Designation : Senior Service Delivery Director at Zensar Technologies
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Insights For Selling To Juby

During A Call Or A Meeting

DO's

  • Look like someone who is on top of their game
  • Keep your pitch focused on the impact but insert some anecdotes into it
  • Refer to testimonials from well known people to highlight the value of your product

DONT's

  • Don’t be very informal even if they are being so themselves
  • Don't be unorganized, be prepared for the pitch
  • Don’t be too verbose or overly friendly; a little bit, however, is fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Juby is

  • Confidence in the product’s value is critical, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Juby

  • They will not hesitate to say no if they do not develop conviction.

Insights For Deal Planning

    How fast (or slow) will Juby move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Juby take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Juby

Personality Compatibility


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