Juliana Lima

Sharpshooter
DISC Type : CD

Account Operations Manager (AOM) for Global Tier1 Accounts at HP

Barueri, São Paulo, Brazil

Overview

Juliana Lima is a seasoned Account Operations Manager at HP with over a decade of experience managing global top-tier accounts. Specializing in sales operations and customer experience, she excels in crisis management and process simplification. People who have worked with her describe her as competent, organized, and a professional who makes a difference.

Her recent focus includes hosting clients for journeys on experience and sustainability, highlighting HPs commitment to a smarter, more sustainable future of work. She has a postgraduate degree from FGV - Fundação Getulio Vargas.

She was instrumental in leading and training a team of 20 contract administrators across several countries in Latin America, ensuring they were fully prepared for their roles.

Personality Overview

Thorough Evaluator

Rigorous & Demanding

ROI Driven

They prefer to be the ones controlling the conversation or defining the terms.  They take a lot of pride in personal achievements. More than the product, they care about the impact of the product.

Topics They Care About

Customer Experience
Her role centers on ensuring customer satisfaction for top-tier global clients, recently hosting a client for an "experience and sustainability journey. "
Sales Operations
Manages all operational aspects of global accounts, focusing on process execution, forecasting, and continuous improvement to drive efficiency.
Sustainable Technology
Actively shares content about HP's commitment to a sustainable future and incorporates sustainability into client engagement events.

Media Appearances

Juliana has no verified media appearances

Work History

8-2019
Account Operations Manager (AOM) for Global Tier1 Accounts at HP
5-2017 - 8-2019
HW Forecast and Internal Project Management at HP
2-2015 - 5-2017
Business Process & Controls at HP
7-2010 - 9-2011
Administrative Analyst - Operations at CNC Solutions
6-2008 - 12-2008
Intern at Embraer

Education

1-2012 - 12-2013
Postgraduate from FGV - Fundação Getulio Vargas
2009 - 2010
Postgraduate Certificate from Canadian College

More Information

Social Presence :

Prographics :

Exp : 12 Location : Barueri, São Paulo, Brazil Job Level : Middle Designation : Account Operations Manager (AOM) for Global Tier1 Accounts at HP
URL has been copied!

Insights For Selling To Juliana

During A Call Or A Meeting

DO's

  • Refer to testimonials from well-known industry leaders
  • Make sure that you circle back fast on any action items, it wins their trust
  • Get to the point quickly instead of spending time doing small talk

DONT's

  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Do not back off when challenged, respond with a confident, objective answer instead
  • Avoid being a storyteller and don’t try to oversell

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Juliana is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Juliana

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Juliana move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Juliana take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Juliana

Personality Compatibility


Other HP Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.