Juliana Lima in

Juliana Lima

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Account Operations Manager (AOM) for Global Tier1 Accounts at HP
📍 Barueri, São Paulo, Brazil

Juliana Lima is a seasoned Account Operations Manager at HP with over a decade of experience managing global top-tier accounts. Specializing in sales operations and customer experience, she excels in crisis management and process simplification. People who have worked with her describe her as competent, organized, and a professional who makes a difference.

Her recent focus includes hosting clients for journeys on experience and sustainability, highlighting HPs commitment to a smarter, more sustainable future of work. She has a postgraduate degree from FGV - Fundação Getulio Vargas.

She was instrumental in leading and training a team of 20 contract administrators across several countries in Latin America, ensuring they were fully prepared for their roles.

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Experience
12 Years
Current Role
Account Operations Manager (AOM) for Global Tier1 Accounts
Job Level
Middle
Location
Barueri, São Paulo, Brazil
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Juliana cares about

Customer Experience
Her role centers on ensuring customer satisfaction for top-tier global clients, recently hosting a client for an "experience and sustainability journey. "
Sales Operations
Manages all operational aspects of global accounts, focusing on process execution, forecasting, and continuous improvement to drive efficiency.
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Career

Work history

8-2019
Account Operations Manager (AOM) for Global Tier1 Accounts
HP
5-2017 - 8-2019
HW Forecast and Internal Project Management
HP
2-2015 - 5-2017
Business Process & Controls
HP
7-2010 - 9-2011
Administrative Analyst - Operations
CNC Solutions
6-2008 - 12-2008
Intern
Embraer
In the press

Media appearances

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Education
1-2012 - 12-2013
Postgraduate
FGV - Fundação Getulio Vargas
2009 - 2010
Postgraduate Certificate
Canadian College
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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