Juliana Scarpin Borges in

Juliana Scarpin Borges

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Gerente de Clientes Especiais II at ADP
📍 São Paulo, São Paulo, Brazil

Juliana Scarpin Borges is a Gerente de Clientes Especiais II at ADP, with over seven years of experience in client relationship management, service delivery, negotiation, and sales. She focuses on developing customized solutions and strategies to enhance client satisfaction and loyalty. People often call her committed, dedicated, focused, and a singular professional.

Juliana recently completed courses in Critical Thinking, Mindfulness, and Emotional Intelligence. She has also engaged in discussions about negotiation techniques, specifically Isopraxism. She enjoys continuous learning and personal development.

She was recognized as an "Employee Highlight" in 2011.

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Experience
23 Years
Current Role
Gerente de Clientes Especiais II
Location
São Paulo, São Paulo, Brazil
Personality Overview

How Juliana shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Juliana cares about

Client Relationship Management
With over seven years of experience, Juliana excels in client relationship management, focusing on satisfaction, retention, and loyalty at ADP.
Negotiation Strategies
Juliana actively applies and discusses negotiation techniques like Isopraxism, essential in her role managing client services and projects.
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Career

Work history

9-2024
Gerente de Clientes Especiais II
ADP
6-2020 - 8-2024
Relationship Manager I
ADP
10-2019 - 6-2020
Gerente de Serviços I
ADP
5-2019 - 10-2019
Executiva de Contas Sênior - Customer Success
Mandaê
4-2015 - 10-2018
Customer Success Manager
Equinix Brasil
In the press

Media appearances

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Education
2019 - 2019
Capacitação Executiva
FIA - Fundação Instituto de Administração
2017 - 2018
Programa Desenvolvimento de Líderes
ISE Business School
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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