Julie Burt-Dixon

Trailblazer
DISC Type : ID

Director of Contact Center Operations at TruGreen

Dallas-Fort Worth Metroplex, United States

Overview

Julie Burt-Dixon is an organizational leadership and HR specialist with a talent for executing large-scale transformations and turnarounds. With a Master of Science, she has extensive experience in professional development and contact center operations. People who have worked with her describe her as a smart, decisive, and humble leader.


Her unique approach involves identifying an organizations core "DNA" to build systems that amplify its unique strengths and purpose.

Personality Overview

Values Relationships

Assertive

Persuasive

They prefer to ensure that they are in control of the situation.  They are not against taking risks and can make tough decisions when required.
 They are charming and can persuade others to support their decisions.

Topics They Care About

Organizational Turnarounds
Specializes in leading "180-Degree Turnarounds" and navigating industry disruption, transforming underperforming and disenchanted staff.
Leadership Development
Focuses on developing frontline staff into strong, purpose-driven leaders who provide the "magic" an organization needs to stand out.
Sales Recruitment
Actively involved in hiring "Sales Rockstars" for her teams at TruGreen, indicating a focus on building high-performing sales talent.

Media Appearances

Julie has no verified media appearances

Work History

8-2020
Director of Contact Center Operations at TruGreen
Regional Director of Enrollment at University of Phoenix
Associate Director, Enrollment at University of Phoenix
Campus Representative at University of Phoenix

Education

Master of Science - MS from University of Texas at Tyler
Master of Business Administration - MBA from University of Phoenix

More Information

Social Presence :

Prographics :

Exp : 5 Location : Dallas-Fort Worth Metroplex, United States Job Level : Mid-senior Designation : Director of Contact Center Operations at TruGreen
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Insights For Selling To Julie

During A Call Or A Meeting

DO's

  • Build a trustworthy relationship while keeping the product center-stage
  • Showcase existing customers and use case-studies to grab their attention
  • Keep your pitch focused on the impact but nurture the relationship too

DONT's

  • Do not look like someone who doesn’t know what they are talking about
  • Don’t hesitate from asking them how they truly feel about your product
  • Avoid unnecessary negativity or slowness

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Julie is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Julie

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Julie move?

  • They can reach decisions quickly if they develop trust and confidence in the product.
  • Can Julie take some risk or not?

  • If necessary, they will be ready to take risks.

You And Julie

Personality Compatibility


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