Kailash Agarwal

Inquirer
DISC Type : cd

President-Retail QSR at Haldiram Snacks Pvt.Ltd.

Delhi, India

Overview

A veteran of the retail and QSR industries, Kailash Agarwal has deep expertise in the Indian and Southeast Asian markets. As President at Haldirams, he leads business consolidation, technological transformation, and omni-channel strategy. Previously, he was instrumental in developing McDonalds Indias "Go-To-Market Strategy. "

He maintains a strong professional interest in the broader food and beverage industry, closely following major players like PepsiCo and The Coca-Cola Company to monitor competitive strategies and market trends.

He spearheaded the introduction of the global Drive-Thru concept for McDonalds in North and East India.

Personality Overview

Demanding

Upfront

Hard To Convince

They focus on objectivity in a pitch and pay little attention to bells and whistles.  They care equally about the product and its potential impact. They don’t always try to control the conversation but neither do they like yielding it fully.

Topics They Care About

Global Brand Expansion
He is leading Haldiram's international growth, including its first restaurant in Dubai, and previously worked on globalizing standards at McDonald's.
Omni-channel Strategy
He has a strong focus on leveraging digital technology to simplify customer journeys and enhance the overall retail experience at Haldiram's.
Blending Tradition & Innovation
He often discusses harmonizing Haldiram's traditional flavors with modern consumer preferences, such as the recent partnership with Turkish Hazelnut.

Media Appearances

Kailash has no verified media appearances

Work History

1-2021
President-Retail QSR at Haldiram Snacks Pvt.Ltd.
1-2010 - 1-2020
Director-Business Development and Strategic Planning at McDonald's India – North and East
1-2007 - 1-2010
Director Operations Excellence and Menu Innovation at McDonald's India – North and East
1-2002 - 1-2007
General Manager Operations at McDonald's India – North and East

Education

1-2008 - 12-2008
Managing the Organisation from Hamburger University Chicago
1-1999 - 1-2000
Advance Business Operations Course from Hamburger University Sydney

More Information

Social Presence :

Prographics :

Exp : 22 Location : Delhi, India Job Level : N/A Designation : President-Retail QSR at Haldiram Snacks Pvt.Ltd.
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Insights For Selling To Kailash

During A Call Or A Meeting

DO's

  • Get to the point quickly instead of spending too much time on pleasantries
  • Stress on the business value that your product offers
  • Be crisp while making the pitch

DONT's

  • Refrain from asking too many questions
  • Avoid long winding pitches, stay objective
  • Don't try too hard to get friendly, let it happen with time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kailash is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Kailash

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Kailash move?

  • Their decision making speed is somewhere in the middle.
  • Can Kailash take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Kailash

Personality Compatibility


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