Kaitlyn is a Senior Customer Success Manager at Total Expert, specializing in the mortgage technology and CRM space. With a background in technical account management, she focuses on helping customers achieve their goals through product expertise and integration support. She studied Communications at East Carolina University and is described as very detail-oriented.
Outside of her professional role, Kaitlyn is passionate about her work environment and the people she collaborates with. She is also a mother, drawing motivation from her family and finding fulfillment in balancing her career with her personal life.
During her time at university, Kaitlyn was a published writer for the student paper, The East Carolinian.
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