Karen Clydesdale

Inspirer
DISC Type : id

Head of Customer Experience and Customer Relationship Management at Tennis Australia

Greater Melbourne Area, Australia

Overview

Karen has no verified overview

Personality Overview

Confident & Optimistic

Fast Adopter

Decisive

They measure a product on its merit but can be influenced by strong testimonials.  They respond well to objective pitches but also attach some value to relationships. They usually prefer to drive the conversation.

Topics They Care About

Karen has no verified topics they care about

Media Appearances

Karen has no verified media appearances

Work History

7-2020
Head of Customer Experience and Customer Relationship Management at Tennis Australia
7-2016 - 7-2020
Head Of Customer Experience at Tennis Australia
10-2013 - 7-2016
Manager - Community and Workforce Development at Tennis Australia
7-2010 - 10-2013
Cardio Tennis Manager at Tennis Australia
10-2006 - 7-2010
Coach Membership Manager at Tennis Australia

Education

2011 - 2013
Change Management from UNSW
1993 - 1994
Post Graduate from Deakin University

More Information

Social Presence :

Prographics :

Exp : 41 Location : Greater Melbourne Area, Australia Job Level : Mid-senior Designation : Head of Customer Experience and Customer Relationship Management at Tennis Australia
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Insights For Selling To Karen

During A Call Or A Meeting

DO's

  • Keep your pitch focused on the impact but insert some anecdotes into it
  • Look like someone who is on top of their game
  • Get them to a point where they are ready to bat for your product internally

DONT's

  • Don't be unorganized, be prepared for the pitch
  • Don’t keep repeating the same information, it could make them impatient
  • Don’t be too verbose or overly friendly; a little bit, however, is fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Karen is

  • Belief in the value of the product, relationship and a sense of accomplishment matter the most.
  • Will you ever get a clear answer from Karen

  • They are not shy of saying no if they do not develop trust in your product.

Insights For Deal Planning

    How fast (or slow) will Karen move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Karen take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Karen

Personality Compatibility


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