Karen Dsouza in

Karen Dsouza

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Project Manager Scrum Master at Tata Consultancy Services
📍 Mumbai, Maharashtra, India

Karen is a senior Agile delivery professional with over twenty years of experience leading complex projects across technology, analytics, and quality assurance. As a certified Scrum Master and Agile Project Manager, she specializes in helping global enterprise teams deliver predictable outcomes. She holds an MBA from the Institute Of Technology And Management.

Her career is distinguished by her experience at every organizational layer, from frontline operations to providing direct support for senior leadership.

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Experience
24 Years
Current Role
Project Manager Scrum Master
Job Level
Middle
Location
Mumbai, Maharashtra, India
Personality Overview

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Priorities

Topics Karen cares about

Agile Delivery
With over five years focused on this, she helps enterprise teams improve flow, deliver predictably, and consistently achieve 90-95% of their sprint goals.
Enterprise-Level Execution
Her background includes supporting C-suite priorities and aligning stakeholders, demonstrating a strong understanding of enterprise-level project implementation and risk management.
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Career

Work history

3-2021
Project Manager Scrum Master
Tata Consultancy Services
4-2012 - 2-2021
Project Manager and Executive Assistant
Tata Consultancy Services
8-2005 - 3-2012
Quality Assurance Lead - Citimortgage
Tata Consultancy Services
11-2001 - 7-2005
Customer Service Representative - Efunds International
FIS
In the press

Media appearances

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Education
2012 - 2014
Master of Business Administration (MBA)
Institute Of Technology And Management
Social presence
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Behavioral profile

DISC profile (public)

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