Karen Gratiano

Observer
DISC Type : ci

Director IT Experience and Engagement at Tufts University

Boston, Massachusetts, United States

Overview

Karen has no verified overview

Personality Overview

Example Seeker

Assertive

Value Driven

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are generally strong communicators and are not easy to convince. They are likely to ask many questions and look heavily for supporting information.

Topics They Care About

Karen has no verified topics they care about

Media Appearances

Karen has no verified media appearances

Work History

7-2025
Director IT Experience and Engagement at Tufts University
11-2022 - 7-2025
Interim Director, IT Client Engagement and Experience/Associate Director, IT Client Engagement at Tufts University
7-2021 - 11-2022
Asst. Director, IT Educational Programming at Tufts University
7-2010 - 3-2015
Manager, Education Programs at Ping Identity
1-2009 - 1-2010
Process & Learning Consultant at Shawmut Design and Construction

Education

BSE from Tufts University
MEd from UMass Boston

More Information

Social Presence :

Prographics :

Exp : 14 Location : Boston, Massachusetts, United States Job Level : Mid-senior Designation : Director IT Experience and Engagement at Tufts University
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Insights For Selling To Karen

During A Call Or A Meeting

DO's

  • Ask them questions to understand their needs better while staying affable
  • Persuade objectively how your product will help them achieve their goals
  • Be prepared for a lot of questions, answer them objectively

DONT's

  • Avoid making offhand commitments
  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t brush off any concerns, take all questions seriously

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Karen is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Karen

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Karen move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Karen take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Karen

Personality Compatibility


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