Karen Horner

Inspirer
DISC Type : id

Manager - Epic Applications at SSM Health

Greater St. Louis, United States

Overview

Karen Horner is the Manager of Epic Applications at SSM Health, overseeing a team of 16 analysts and a wide array of Epic modules. A registered nurse with a Master of Science from Lindenwood University, she leverages her extensive clinical background, including previous roles as an Administrative Director of Nursing at St. Louis University Hospital, to inform her IT leadership.

Her unique career trajectory showcases a transition from high-level clinical leadership in nursing and transplant services to specialized IT application management.

Personality Overview

Charming & Persuasive

Confident & Optimistic

Generous

They don’t mind taking a stand if they believe in something.  They usually prefer to drive the conversation. They measure a product on its merit but can be influenced by strong testimonials.

Topics They Care About

Epic Application Management
Manages a team of 16 Epic analysts at SSM Health and is certified in numerous modules including Ambulatory, Phoenix, Kaleidoscope, and Optime.
Clinical to IT Transition
Leverages her past experience as an Administrative Director of Nursing to lead technical application teams, bridging the gap between clinical needs and IT solutions.
Healthcare Operations
Previously held multiple administrative director roles at St. Louis University Hospital, giving her deep insight into inpatient surgical and transplant services operations.

Media Appearances

Karen has no verified media appearances

Work History

5-2024
Manager - Epic Applications at SSM Health
7-2016 - 7-2025
Epic trainer for optime, anesthesia, radiant. Certified in optime and anesthesia. at St louis university hospital
8-2013 - 7-2025
Administrative Director of Nursing, Inpatient Surgical Services at St. Louis University Hospital
6-2010 - 8-2013
Administrative Director, Transplant Services, GI, GU, Hepatology, Nephrology at St. Louis University Hospital
6-2010 - 1-2012
Nurse Manager II at Saint Louis University Medical Center

Education

2001 - 2003
Master of Science (M.S.) from Lindenwood University
1983 - 1987
Bachelors of Science from University of Central Missouri

More Information

Social Presence :

Prographics :

Exp : 27 Location : Greater St. Louis, United States Job Level : Middle Designation : Manager - Epic Applications at SSM Health
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Insights For Selling To Karen

During A Call Or A Meeting

DO's

  • Acknowledge their status and position during the conversation
  • Clearly address the competitive aspects
  • Look like someone who is on top of their game

DONT's

  • Don’t be very informal even if they are being so themselves
  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Avoid focusing only on the product or its ROI, keep building trust subtly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Karen is

  • Confidence in the product’s value is critical, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Karen

  • They will not hesitate to say no if they do not develop conviction.

Insights For Deal Planning

    How fast (or slow) will Karen move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Karen take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Karen

Personality Compatibility


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