Karin Goers

Trailblazer
DISC Type : ID

Senior Director, Digital Sales Experience Design at Verizon

Philadelphia, Pennsylvania, United States

Overview

Karin is a design leader at Verizon with over 20 years of experience, focusing on turning complexity into clarity to drive business results. She earned a BA from Lehigh University and is described by colleagues as an inspiring, thoughtful, and conscientious leader who confidently navigates high-stakes initiatives.

Karin has a rich inner world and explores using AI to visualize the vivid, ephemeral scenes in her imagination that drawing cannot capture. She is deeply interested in the broader societal impact of artificial intelligence on creativity, identity, and the future of work.

She was named Freshman of the Year for the Lehigh University swim team in 1994-95.

Personality Overview

Informal

Charismatic

Values Relationships

If they come to believe in your value proposition, they will be your champion.  They are more likely to accept new and exciting technologies. They are charming and can persuade others to support their decisions.

Topics They Care About

UX for Complexity
Her career is built on transforming complex systems into clear, user-friendly digital products that deliver measurable business results.
Digital Sales Experience
Leads the team at Verizon responsible for the digital sales journey for over 100 million customers, directly impacting engagement, conversion, and revenue.
AI and Creativity
Personally explores using AI to visualize her imagination and follows expert discussions on how AI will reshape creativity, work, and society.

Media Appearances

Karin has no verified media appearances

Work History

9-2023
Senior Director, Digital Sales Experience Design at Verizon
9-2021 - 3-2023
VP, Experience Architecture and Design at Bakkt
2-2018 - 9-2021
Executive Director, Head of Design, Credit Cards at JPMorgan Chase & Co.
5-2016 - 2-2018
Design Manager, Payments at JPMorgan Chase & Co.
5-2008 - 5-2016
Senior User Experience Designer at JPMorgan Chase & Co.

Education

Bachelor of Arts - BA from Lehigh University

More Information

Social Presence :

Prographics :

Exp : 23 Location : Philadelphia, Pennsylvania, United States Job Level : Senior Designation : Senior Director, Digital Sales Experience Design at Verizon
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Insights For Selling To Karin

During A Call Or A Meeting

DO's

  • Build a trustworthy relationship while keeping the product center-stage
  • Keep your pitch focused on the impact but nurture the relationship too
  • Display high self-confidence and expect them to have a strong personality.

DONT's

  • Don’t force involvement of other stakeholders unless it is critical
  • Don’t hesitate from asking questions or pushing them, but take a friendly approach
  • Avoid unnecessary negativity or slowness

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Karin is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Karin

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Karin move?

  • If you earn their trust and they develop faith in the product, they can make decisions quickly.
  • Can Karin take some risk or not?

  • If necessary, they will be ready to take risks.

You And Karin

Personality Compatibility


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